- Robert Half Technology (Lumberton, NJ)
- …and network issues, escalating more complex problems to higher-level support teams when necessary. Install, configure, and maintain computer systems, software, ... issues. In this role, you will troubleshoot and resolve hardware, software, and network problems, ensuring that end-users receive effective and timely support .… more
- Robert Half Technology (Woodbury, NY)
- …answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk -side support . The Service Desk Analyst provides clear ... Description The Service Desk Analyst is responsible to provide courteous, accurate...Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities… more
- Robert Half Technology (Charlotte, NC)
- …Overview: Robert Half is proactively building a network of Tier 3 Help Desk Analysts for future contract engagements. These roles require advanced technical ... root-cause analysis. + Mentor Tier 1/2 staff and contribute to enterprise support documentation. Requirements Qualifications: + 4-6+ years IT support experience,… more
- ENS Solutions (Springfield, VA)
- …Accurately logs and tracks open tickets, maintains clear documentation, and learns help desk protocols and escalation procedures while gaining foundational ... Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support ,… more
- Hirschbach Motor Lines (Dubuque, IA)
- …practices. + Foster a culture of continuous learning and improvement within the help desk team. Talent Requirements + Proficiency in troubleshooting hardware, ... helpdesk team and ensuring the delivery of high-quality technical support services to users. This role involves managing helpdesk...software, and network issues. + Experience with helpdesk ticketing systems and… more
- University of Miami (Coral Gables, FL)
- …review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER\_eRecruiting\_ApplyforaJob.pdf) . The Supervisor, Help Desk , provides supervision to the ... coordinate, leads, and monitors the performance of the technical specialists and support staff, and is responsible for modifying or devising new methods, techniques… more
- Robert Half Technology (Orlando, FL)
- Description We are offering an exciting opportunity for a Help Desk Analyst I in the Machinery Manufacturing industry located in Orlando, Florida, United States. ... and Microsoft among many other skills. Responsibilities: * Provide support for Android devices and help with...development needs * Utilize Cisco technologies to ensure smooth network operations * Manage and troubleshoot issues related to… more
- Robert Half Technology (Pittsburgh, PA)
- Description We are in search of a Help Desk Analyst III to join our team in Pittsburgh, Pennsylvania. This role is vital to our Information Technology industry, ... successful candidate will be instrumental in providing multi-tier technical support , resolving complex issues, and ensuring excellent customer service.… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- … team. Required Qualifications: * Experience: Minimum of 3 to 5 years in IT support or related help desk environments * Education: High School Diploma ... - Intermediate provides Tier 1 and Tier 2 technical support to end users. This role is critical to...Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 2 Position -...support for desktops, laptops, printers, servers, and other network devices both remotely and on site. + Ensure ... Operating Systems + Windows Server, Active Directory, Group Policy, Mac OSX, SMB network equipment. + Experience with Microsoft Office 365. + Must have reliable… more
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