- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …School or GED credentials of completion. + 0-2 years Personal Computer experience including customer support or Help Desk ; 0-2 years of customer service or ... requires full on-site. + Provide comprehensive Tier 1 Service Desk support , including incident intake, call management,...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Global (Fort Lauderdale, FL)
- …+ Network cabling maintenance and support (Cat6). + Provide customer service and Help Desk technical support to staff members. + Responsible for ... with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable...an IT support role with experience in Help Desk or network environments. + Experience… more
- TekSynap (Albuquerque, NM)
- …related to their IT equipment or other needs. + Creates, updates and closes out help desk tickets - Familiarity with Remedy ticketing system is preferred + Works ... benefits, and termination of employment. **Job Locations** _US-NM-Albuquerque_ **ID** _2025-7448_ **Category** _Technical Support / Help Desk_ **Type** _Regular… more
- Lake Erie College of Osteopathic Medicine (Jacksonville, FL)
- …maintain documentation as it relates to the support services offered by the Help Desk ; + Clearly and consistently communicate with students as required to ... to the support services offered by the Help Desk ; + Receive requests for software...participating in the LECOM Scholarship Auction; + Be a representative of LECOM by being actively involved in the… more
- WCG Clinical (Cary, NC)
- …performance metrics related to key client satisfaction, retention, expansion, engagement, general support ticket resolution and help desk satisfaction, and ... strategic best practices, tools, and processes for all client experience functions, including support and help desk operations and strategic account… more
- Texas Veterans Commission (Austin, TX)
- …assistance and support related to computer systems, hardware, and software in a help desk setting. Employees are typically part of a multi-tiered help ... and access your profile.CAPPS Recruit:https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en *General Description:*The Information Technology Support Specialist job classification series is intended for employees… more
- CACI International (Annapolis Junction, MD)
- …In this role, you will manage the day-to-day operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the smooth running ... Administrator, your key responsibilities will include: + Tier 1 ( Help Desk ) support for problem...may not be filled immediately. However, this position is representative of positions within CACI that are consistently available.… more
- ASM Research, An Accenture Federal Services Company (Portland, OR)
- **General Summary** Provides on-site Tier 2 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of ... Service Desk technicians to resolve and escalate user incidents and...to appropriately refer the problem to the correct IT support group. + Manage hardware assets and track via… more
- Lake Erie College of Osteopathic Medicine (Bradenton, FL)
- …maintain documentation as it relates to the support services offered by the Help Desk ; + Configure workstations for end users utilizing a standard desktop ... the student learning experience; + Commit to being a representative of LECOM by being actively involved in the...experience required. Prior experience in a help desk organization with network troubleshooting skills to support… more
- TekSynap (Ashburn, VA)
- …termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8247_ **Category** _Technical Support / Help Desk_ **Type** _Regular ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation as… more