- NuAxis Innovations (San Francisco, CA)
- …or later + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer Service Representative Certification **Knowledge ... 2 years of current experience in participating in a desk -side support environment. + Must also have...Certifications in ITIL v3 Foundations or Help Desk Institute's HDA* certification or Customer Service Representative… more
- Koniag Government Services (Baltimore, MD)
- …88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... a Koniag Government Services company, is seeking a Customer Service Representative to support **TGS** and our government customer in Baltimore, MD. **This… more
- Care Plus NJ (Rochelle Park, NJ)
- IT Help Desk Technician Location:Bergen County (Rochelle Park & between sites) On-site & In-community: M-F 10am-6pm, flexibility, potential for evenings and ... criteria of each plan. Job Summary: As the IT Help Desk Technician, you will collaborate with...with our Network and System Administrators to provide technical support to the agency. You will serve as the… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- TekSynap (Glynco, GA)
- …Science, Business Administration, ora relatedfield. + At least10years ofdetailedexperience inexperience in Help Desk / Service Desk , coupled with five ... environment.TekSynap isseekinga highly skilled IT Service Manager to lead our Service Desk operations, ensuring top-tier service delivery and support for IT… more
- Koniag Government Services (Vienna, VA)
- …**Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** **Hiring Min ... Koniag Government Services company, is seeking an experienced **Service Desk Representative ** with a **Top-Secret Clearance** to support **Kadiak** and our… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …at least 3 years in a supervisory or managerial role. + Strong knowledge of help desk software, ITSM frameworks (eg, ITIL), and performance metrics. + Excellent ... . This role ensures the delivery of high-quality IT support services, manages a team of service desk...these policies to a MISTRAS Group, Inc. Human Resources representative . By submitting & signing , I hereby understand… more
- Compass Minerals America Inc. (Overland Park, KS)
- …the duties and responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and advanced issues for our customers. + ... about the company and its products. **Summary** The Service Desk Admin II will have a strong background in...Integrate new technologies such as Chatbots and AI to help automate support requests for users and… more
- Community Health Systems (Franklin, TN)
- **Job Summary** The Service Desk Representative II provides technical support and customer service for incident resolution and service requests. This role ... triage, research, and resolution of user-reported issues. The Service Desk Representative II collects and documents information...field preferred + 2-4 years of experience in IT support , help desk operations, or… more
- Skookum Contract Services (Silverdale, PA)
- Service Desk Operator Location: Silverdale, Washington (Bangor) Type: Non-Exempt Work Schedule: Full-time Compensation: $25.89 - $25.89/hour Benefits: Tessera is ... part-time and full-time employees. Full-Time benefits of a Service Desk Operator at Tessera include: + Medical, Dental, Vision,.... Per our government contract, 2.7.2.6, "No employee or representative of the Contractor will be admitted to the… more