- Koniag Government Services (Huntsville, AL)
- …assigned **Education and Experience:** + AS degree in an IT related field; or 8 years of service desk support experience + MUST have, or be able to obtain ... + Excellent verbal and written communication abilities + Customer service orientation with patience and empathy + Basic knowledge...**Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I...access control and security procedures + Process and track service requests using ITIL-based incident management + Support… more
- Terracon (Olathe, KS)
- …+ A+ certification **Exemption:** Non-exempt **Requisition ID:** 33498BR **Posting Title:** IT Service Desk Support Staff I **Employment Type:** Regular, ... to either a more senior IT Service Desk level or tier 2 support . +...High school diploma or equivalent. + Up to 1-year help desk related experience. + Associate's degree… more
- Municipality of Anchorage (Anchorage, AK)
- …describes your experience in the field related to the position? (eg, Help desk support , coordinating service request fullfillment, etc.) + Less than 2 ... This position is responsible for delivering systems analysis services that support the Utility's business functions. Primary responsibilities include team leadership… more
- Robert Half Technology (Des Moines, IA)
- …technical expertise in a dynamic work environment. Responsibilities: * Deliver Tier 1 help desk support , addressing user inquiries and resolving technical ... software, and network connectivity issues while offering exceptional customer service to internal users. This is a Contract-to-Permanent position,...2 years of experience in a Tier 1 technical support or help desk role.… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive… more
- Sargent & Lundy (Chicago, IL)
- …our data infrastructure and support analytics initiatives. Role Overview The IT Help Desk Lead is responsible for overseeing daily operations of the IT ... ensure timely and effective resolution of technical issues and service requests. This role combines hands-on technical support...performance feedback. + Schedule and manage help desk coverage to ensure adequate support during… more
- Westat (Gaithersburg, MD)
- **28901BR** **Job Title:** Help Desk Agent (Hourly) **Location:** MD - Gaithersburg **Job Description:** Westat is seeking Help Desk Agents who will be ... up on unresolved issues in a timely manner. **The Help Desk Agent shift is 9:00 am...Qualifications:** * A minimum of 1 year of customer service or call center experience. * US Citizenship is… more
- Amentum (Washington, DC)
- …collaborative telephony solutions within a zero-trust framework to users. You will provide direct Help Desk support , both in person and virtually, to users ... the problem to ensure a timely resolution. Ensure that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist...problems. You will ensure ensures that all phases of help desk support are properly ... ensure a timely resolution. Ensures that all phases of help desk support are properly...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more