- Motion Recruitment Partners (Phoenix, AZ)
- Help Desk Support Specialist Phoenix, Arizona **Onsite** Contract $15/hr - $20/hr We're working with a local company in Phoenix that's looking to bring on a ... Help Desk Support Specialist to...Help Desk Support Specialist to join their IT...365, and Active Directory + Strong communication and customer service mindset + Basic understanding of networking fundamentals +… more
- Ozarks Medical Center (West Plains, MO)
- The Tier 2/3 IT Help Desk Support Analyst functions as a key team member in a customer- service driven environment and provides Tier-2 and Tier-3 ... liaisons, and key hospital staff and collaborate with other Help Desk analysts, infrastructure support ...support personnel. Consequently, this role requires excellent customer service and good verbal and written communication skills and… more
- General Dynamics Information Technology (Washington, DC)
- …listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive… more
- TEKsystems (Fountain Valley, CA)
- Description Hybrid Role 2 Days onsite + Service Desk is responsible for providing first tier support to all end-users of the enterprise. Because the ... documentation is a critical function of Service Desk and all such documentation for support ...communication, and tracking of issues and systems events. Skills help desk , service desk… more
- University of Michigan (Ann Arbor, MI)
- Customer Help Desk Tech Inter **Early Site Maintenance** We are performing updates and maintenance to our applicant experience. As a result, the site will be ... + Participates in project and committee work under minimal supervision. + Represents PBS Help Desk at meetings, shares information learned at meetings with team… more
- Terracon (Olathe, KS)
- …+ A+ certification **Exemption:** Non-exempt **Requisition ID:** 34161BR **Posting Title:** IT Service Desk Support Staff I **Employment Type:** Regular, ... to either a more senior IT Service Desk level or tier 2 support . +...High school diploma or equivalent. + Up to 1-year help desk related experience. + Associate's degree… more
- Intuit (Tucson, AZ)
- …in office 3 days a week._ **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with end users ... demonstrated progressive experience in the supervision of a technical support team. + Proven track record of developing and...team. + Proven track record of developing and providing Service Level Agreements and Help Desk… more
- SAIC (Vancouver, WA)
- …+ Oversee quality of all support services provided by the service desk , including customer engagement, timeliness of resolution, escalations, ticket ... with guidance provided by the IT Contract Supervisor. + Support the service desk staff...of IT inventory records, work with IT management to help select and order equipment based on identified budget… more
- Amazon (Austin, TX)
- …high-performing, customer-centric support function. - Continuously evaluate and optimize Service Desk processes and workflows to improve efficiency, reduce ... Desk Analysts, driving process improvements, and aligning the support strategy with broader IT and business objectives. The...difficult customer interactions. - Represent the Service Desk in executive-level discussions and help champion… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a ** Service Desk Functional Analyst** to help with the configuration, optimization, and continuous improvement of our ... base articles, user guides, and standard operating procedures for service desk processes. + Provide end-user support , troubleshooting, and training for … more