- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of ... Provides ongoing technical support and maintenance of production and development systems...a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and… more
- Regions Bank (Atlanta, GA)
- …careers section of the system. **Job Description:** At Regions, the Technology Services Help Desk Technician applies understanding and knowledge of ... customer satisfaction + Escalates more complex problems to senior techs or other support teams This position requires the tracking of time and is eligible for… more
- Reynolds & Reynolds (Dayton, OH)
- Position Description The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is ... the call-tracking tool. You will diagnose customer issues and assign appropriate support . You will ensure resolution of issues. Training Mentoring with an… more
- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... support for hardware and software computer systems and peripherals. Support and set up audio/visual equipment, computers, and Laptops in several conference… more
- TEKsystems (Frankfort, KY)
- Service Desk Technician Intermediate Level | On‑Site Position...+ At least one year of experience in a help desk or desktop support role. ... Overview The Service Desk Technician provides Tier 1 and Tier 2 technical support in a high‑volume environment, assisting a large and diverse end‑user base.… more
- Insight Global (Camden, NJ)
- …Skills and Requirements 1+ years of experience as a Service Desk , Help Desk , IT Technician , or the equivalent education, certifications, and ... of Insight Global is looking to hire a Service Desk Technician to join their Integrated Operations...background within level 1 support and triage Excellent face to face customer service… more
- Parsons Corporation (Colorado Springs, CO)
- …space domain? We need your help . Our Team is looking for a **Service Desk Technician ** . In this role you will maintain Information Technology (IT) systems ... will be the first line of defense in resolving Service Desk issues and providing support for hardware complications. Install, update and ensure functionality of… more
- Red River (Chantilly, VA)
- …is primarily responsible for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly from customers ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs to… more
- Koniag Government Services (Baltimore, MD)
- …88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... Koniag Government Services company, is seeking a Customer Service Representative to support **TGS** and our government customer in Baltimore, MD. **This position… more
- Insight Global (Bellevue, WA)
- Job Description 1. Technical Support : Provide second-level technical support to end-users via phone, email, or in-person. 2. Issue Resolution: Troubleshoot and ... minimize downtime and ensure operational efficiency. 3. Ticket Management: Manage service desk tickets, ensuring timely resolution and accurate documentation of all … more
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