- Defense Logistics Agency (Fort Belvoir, VA)
- …coordinate to resolve standard image support issues with J6 IT staff, The Enterprise Help Desk , J6 System Administrators and Network Managers. Requirements ... VA: $120,579- $156,755 Responsibilities Serves as a Supervisory IT Specialist (OS/CUSTSPT) and Branch Chief for Customer Support and...to the GS-12 level or equivalent under other pay systems in the Federal service, military or private sector.… more
- Spectrum Healthcare Partners (South Portland, ME)
- …problem resolution, tracking, monitoring, and reporting + Accurately and efficiently answer help desk calls + Collect appropriate information needed to triage, ... degree or equivalent + 1 - 2 years of help desk , managed service provider or related...of print queue management + Understand principles of computer system operations, lans, and wans, Operating Systems ,… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …for improvements to ITIL processes. -Provides FAQ solutions and support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents Customer Help ... Support Instructions related to Oracle DBA event/incident resolution. -Supports DAI production help desk tickets, ensuring mitigation and closure within 24… more
- Texas A&M University System (College Station, TX)
- Job Title Program Specialist I - Plans Agency Texas A&M Forest Service Department Emergency Support Function #4 (ESF4) Proposed Minimum Salary $4,500.00 monthly Job ... Station, Texas Job Type Staff Job Description The Program Specialist I will assist the Program Coordinator - Plans...all incidents. Work in partnership with SOC and ESF4 desk in developing and improving the state's All-Hazard Incident… more
- ISYS Technologies (Washington, DC)
- …agencies, including the Department of Defense.We are seeking a Senior Information Systems Specialist to support our customer's operations in Washington, DC.This ... services.This position will be on-site. Responsibilities: + Providing end-user support (including help desk , if required for assigned task) for various software… more
- CACI International (Arlington, VA)
- …pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide ... by Army end users. You will oversee other Help Desk Analysts and assist with day-to-day...to enable mission critical processes to be completed by system users. + Improve current service desk … more
- Community Health Systems (Fort Smith, AR)
- …1-2 years of customer service experience required, preferably in a call center or help desk environment required + Familiarity with CRM software and customer ... **Job Summary** The Remote Medical Customer Service Specialist serves as the initial point of contact...accurately and thoroughly in the customer relationship management (CRM) system , ensuring detailed records of inquiries and resolutions. +… more
- Cambridge International Systems Inc (Charleston, SC)
- … us confront today's most threatening and complex obstacles! Cambridge International Systems , Inc., has a full-time Quality Control Specialist opportunity ... different technologies such as computers and other tools and systems pertinent to the position. TRAVEL REQUIREMENTS + In...to work in an office environment, sitting at a desk , looking at a computer for most of the… more
- HarmonyTech (Washington, DC)
- …limited to M365, AWS, and Google platforms. + Deliver comprehensive help desk support for IT hardware, software systems , and applications, ensuring timely ... and manage all incoming calls and support requests using help desk software, adhering to established procedures...of 5 years of experience as an Enterprise Service Desk Specialist or in a similar role.… more
- NRG Energy, Inc. (Houston, TX)
- …of enterprise test scripts. + Investigate problems reported by end-users to the Help Desk , resolve production incidents, and handle on-call pager if required. ... development. + Configure and test ECC/IUT modifications to support new system development, enhancements, and production support modifications. + Provide subject… more
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