- Systems Engineering Solutions Corporation (Alexandria, VA)
- …to the agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated ... complex hardware, software, and network issues. The Tier 2 Specialist partners with Tier 1 staff to improve first-call...with Tier 3 and engineering teams for problem resolution, system upgrades, and long-term corrective actions. + Manage incident… more
- BEAT LLC (Fairfield, CA)
- Job Title: Help Desk Specialist ( Systems Customer Support) Location: Travis Air Force Base, CA Clearance: Secret (we are willing to sponsor for the ... secret clearance, therefore, must be a US Citizen able to obtain a US Government clearance with the Department of Defense) Certifications: CompTIA Security+ Roles and Responsibilities: + Troubleshoot hardware and software problems in person and remotely,… more
- Motion Recruitment Partners (Phoenix, AZ)
- Help Desk Support Specialist ...hardware/software issues, supporting end users, and assisting with new system setups. It's a great spot for someone who ... company in Phoenix that's looking to bring on a Help Desk Support Specialist to...enjoys solving problems, learning new systems , and being that first line of defense when… more
- Chase Plastics (Clarkston, MI)
- Help Desk / Application Specialist ...and perform necessary application upgrades. + Log and manage Help Desk Ticket System and escalate ... the primary resource in supporting Doclink, paperless document management system . + Work with IT Security team to ensure.../ SKILL and/or ABILITY + Minimum 3 years of help desk experience required + Ability to… more
- M. C. Dean (Vienna, VA)
- …for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business Unit. As part of ... or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
- EPS Corporation (Dahlgren, VA)
- …candidate will be a motivated, detail-oriented professional with hands-on experience using enterprise-level help desk systems and a commitment to delivering ... Customer Technical Support Specialist ( Help Desk ) -...incidents, service requests, and problem resolutions accurately within the help desk system . + Escalate… more
- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical ... Support Specialist ( Help Desk ) serves as Key Personnel under...service requests and incidents using enterprise help desk tools. The incumbent ensurestimelyandaccurateproblem resolution, system … more
- Alaka'ina Foundation Family of Companies (Arlington, VA)
- IT Support Specialist ( Help Desk ) Location VA - Arlington Job Code 13557 # of openings 1 Apply Now ... of Companies (FOCs) is looking for an IT Support Specialist ( Help Desk ) to support...policies, procedures and standards to ensure compliance with information systems goals and policies. + Complies with security procedures… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- Supports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for ... + Performs a variety of basic user-problem analyses for the help desk ; assists with monitoring the network management systems and ensures a prompt… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...incident tracking system . **Other Job Specific Skills** + Excellent customer service… more