- DR Horton, Inc. (Arlington, TX)
- …Horton, America's Builder. #WeBuildPeopleToo/* **Job:** **Information Technology* **Organization:** **Corporate* **Title:** * Help Desk Team Lead * ... the following. Other duties may be assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter expert for the … more
- Insight Global (Mclean, VA)
- …nationwide. Essential Duties and Responsibilities: . Provides an example to the team of handling things in the best way, demonstrating professionalism and pride ... urgency issues, and when those arise, alert the larger team and work with senior IT colleagues to expedite.... Solid communicator with strong interpersonal skills. . A team leader and team -builder . Has a… more
- CAI (Trenton, NJ)
- …and report any recurring issues or trends + Work closely with the Help Desk Lead and other team members to ensure high levels of user satisfaction and ... Help Desk Analyst **Req number:** R6941... Help Desk Analyst **Req number:** R6941 **Employment type:** Full...Ability to work independently and as part of a team + Strong organizational and detail-oriented capabilities Preferred: +… more
- SAIC (San Diego, CA)
- …prioritization, and timelines for customer satisfaction. + Supervise, mentor, and lead a team of Tier 1 Help Desk Analysts (HDAs), fostering skills ... SAIC is seeking an experienced and dynamic **Tier 1 Help Desk Lead (TSS C4I...and PMW-160, driving operational excellence, and mentoring a high-performing team of Help Desk Analysts.… more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems,LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. ... and self-motivated individual to perform the duties of a Help Desk Lead to support...(advanced hardware and software break/fix)), and Asset Management. + Lead a team of technicians providing broad-based… more
- Robert Half Technology (Schaumburg, IL)
- Description We are seeking a confident and proactive Service Desk Team Lead to take ownership of our service desk operations. Reporting to the IT ... This is a leadership role requiring strategic oversight-not a traditional "hands-on-keyboard" help desk position. You will be responsible for driving operational… more
- Ophthalmic Consultants of Boston (Quincy, MA)
- …professionals grow their careers. Can we help you with yours? The Front Desk Lead will be responsible for upholding OCB values of outstanding patient care, ... outstanding customer service! We are currently looking for Front Desk Lead for our Quincy office. The...on-going training as necessary for current staff members. + Help lead the FD staff to optimize… more
- Terracon (Olathe, KS)
- …Or, in lieu of a degree, a minimum of 7 years' experience. + 5-7 years' help desk related experience with 5 years' experience at senior level support preferred. ... to perform job duties required of all IT Service Desk Support Staff team with minimal supervision....license with acceptable violation history. **Preferred Certification:** + CSS ( Help Desk Institute's Customer Support Specialist) or… more
- TekSynap (Glynco, GA)
- …Science, Business Administration, ora relatedfield. + At least10years ofdetailedexperience inexperience in Help Desk / Service Desk , coupled with five ... dynamic environment.TekSynap isseekinga highly skilled IT Service Manager to lead our Service Desk operations, ensuring top-tier...Oriented + Teamwork **Overview** We are seeking a Service Desk Leadto join our team supporting a… more
- CACI International (Sterling, VA)
- …for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting multiple applications and software ... Service Desk Shift Lead Job Category: Information...+ Experience working with a large 365x24x7 on-call service desk team supporting multiple software applications +… more