- TEKsystems (Long Beach, CA)
- …prioritize them based on impact * Discipline - The discipline to actively manage help desk tickets and internal IT tasks, without getting distracted by email, ... Description The IT Field Service Technician is IT's primary customer support interface with...IT's primary customer support interface with end-users. The Field Tech provides PC, network, server and phone support to… more
- TEKsystems (Tempe, AZ)
- …at each of the customer locations Top Skills Details + Desktop Support, Help Desk , Windows 10/11, Active Directory, O365, video conf, hardware/software, imaging, ... Job Description The Desktop / Technology Support Technician is responsible for providing Enterprise Level IT Support and project facilitation across all customer… more
- TEKsystems (Grand Rapids, MI)
- …*We are looking to set up interviews as early as this week* Job Description: The Help Desk Support Technician will be responsible for supporting the IT ... will answer questions on basic technical issues and offer advice to solve them. The Help Desk Support Technician will provide a high level of service to end… more
- Panera, Flynn Group (CA)
- …to a third-party A/V vendor when necessary. . Troubleshoot and maintain Rockbot and related issues. Help Desk Support Takes all 1st level help desk calls ... Desk for Hardware issues. Will distribute 2nd level help desk calls to the appropriate personnel,.... Communicate with operations Estimated Time of Repair (ETR). Tech Stack Individual will maintain, troubleshoot and install the… more
- TekSynap (Arlington, VA)
- … desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as Switches, ... Pentagon Alternate Technical Control Facility (PATCF). + Monitor the Tech Control group email box for DISA ASI messages,...services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a… more
- TEKsystems (Cedar Rapids, IA)
- Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting ... as assigned * Perform other duties as assigned Skills Windows 10, Support, Help desk , Help desk support, Troubleshooting, Technical support Top Skills… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …mobile devices, and output platforms. This position manages technical teams responsible for Help Desk (Tier I/Tier II), Network Operations Center (NOC), and Site ... manage hiring and disciplinary actions, and recommend compensation adjustments. + Oversee Help Desk , Desktop, Application, and Infrastructure support to identify… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Location: Falls Church, VA (onsite) Clearance: Eligibility for a DOD Position of Trust level Security Clearance or higher ... required. Status: Non-Exempt Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the… more
- TEKsystems (Brooklyn, OH)
- …and applications by creating or removing end user accounts, rights, and permissions. Help Desk Technicians work closely with other IT department personnel and ... owners to assist with tasks that require specific knowledge or expertise. Help Desk Technicians balance creative and technical problem solving, customer… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …Technology Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk Technician 's role is to ensure proper computer operation ... issue. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule... technician . + Record, track, and document the help desk request problem-solving process, including all… more