- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect....missions. As the Help Desk Support Lead , you will manage daily technical support activities, ... country's most critical role - protecting our national security. Help Desk Support Lead -...Serve as the primary point of contact for complex technical issues, troubleshooting system, network, and software problems in… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …that its electronic submission platforms remain effective and secure. Job Summary: The Help Desk Lead oversees multi-queue electronic submission support ... standards (like updates to electronic submission formats), deliver ongoing help desk and training services, and assist...SOP and FAQ repository, handles complex escalations, and maintains technical guidance and training materials. The Lead … more
- CACI International (Scott Air Force Base, IL)
- Help Desk Support Lead Job...(KPIs) + Serve as an escalation point for complex technical issues + Liaise with other IT teams and USTRANSCOM ... financial auditability and transportation logistics? We're seeking a successful, experience Help Desk Support Lead to join our team in implementing… more
- BAE Systems (Washington, DC)
- …and Asset Management. The Help Desk Lead shall lead a team of technicians providing broad-based technical support to end-users of networks, ... to provide support to our government customer on an upcoming opportunity. The Help Desk Lead will be responsible for overall management support and… more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. ... qualified, experienced, and self-motivated individual to serve as a Help Desk Lead , supporting a...(advanced hardware and software break/fix), and Asset Management. + Lead a team of technicians providing broad-based technical… more
- System One (Arlington, VA)
- Job Title: Service Desk Tower Lead Location: Arlington, VA On-Site - Federal Client Public Trust Clearance Required 6 Month Contract to Hire Hourly Rate: $55/hr. ... a 6-month contract to hire opening for a Service Desk Tower Lead to lead ... will oversee the day-to-day operations of the service desk , ensure the timely resolution of technical … more
- BOOZ, ALLEN & HAMILTON, INC. (Arlington, VA)
- Help Desk Team Lead ...with your team and stakeholders to deliver the right technical solutions. Whether helping to modernize legacy computing platforms ... The world can't wait. You Have: + 2+ years of experience with leading a help desk team + Experience with triaging tickets for team + Experience with AWS +… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to...can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels.… more
- Hirschbach Motor Lines (Dubuque, IA)
- …practices. + Foster a culture of continuous learning and improvement within the help desk team. Talent Requirements + Proficiency in troubleshooting hardware, ... IT helpdesk team and ensuring the delivery of high-quality technical support services to users. This role involves managing...be doing: Team Leadership and Supervision: + Supervise and lead a team of helpdesk specialists. + Recruit, train,… more
- TekSynap (Washington, DC)
- …solid understanding of IT systems, networks, and software, with familiarity in common help desk tools and ticketing systems. + Leadership and Communication ... Skills:Demonstrates strong leadership abilities to manage a team of help desk technicians and effectively communicates with end-users, stakeholders, and IT… more