- Serco (Herndon, VA)
- …IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... technical solutions that fit within customer constraints. + Lead develops tailored Work Breakdown Structures (WBS) IAW company...You will be responsible for the development of IT Help Desk knowledge management plans. + You… more
- WCG Clinical (Cary, NC)
- …: Directly or indirectly supervises teams responsible for Client Success, Client Support, and Help Desk functions. May lead others in a project capacity ... client satisfaction, retention, expansion, engagement, general support ticket resolution and help desk satisfaction, and overall client experience net promoter… more
- TEKsystems (Cedar Rapids, IA)
- …other duties as assigned Skills Windows 10, Support, Help desk , Help desk support, Troubleshooting, Technical support Top Skills Details Windows ... Description The Level 1 Help Desk Technician provides first-line support...Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software… more
- University of Michigan (Ann Arbor, MI)
- …The "MyUofMHealth" HIE Support Specialist provides high-quality (telephone call center) help desk service and operational support to providers, clinicians, ... in MyUofMHealth Patient Portal or ECL Provider Portal via help desk (telephone call center), email, and...patient issues or privacy violations to HIE Support Team Lead , Supervisor, or Senior Manager as directed and assigned.… more
- Capital One (Mclean, VA)
- …Operations. You will be aligned to a Sales team and work with the Deal Desk to support individual Sales associates to help them prepare for customer calls, ... One Software provides enterprise B2B software and data management solutions to help other businesses accelerate their cloud journeys, manage cloud costs, and secure… more
- Epsilon, Inc (Arlington, VA)
- …areas: network administration, system administration, cybersecurity operations, or enterprise help desk support + 2-3 years of managing technical teams with ... day:** As the IT Operations Project Manager, you will lead IT operations for an experienced team supporting critical...networks. You will manage Network Administration, System Administration, and Help Desk teams while serving as the… more
- WSP USA (Los Angeles, CA)
- …improvement and support process optimization, who will oversee WSP-managed technologies and lead service desk functions to ensure optimal technology performance ... with NIST Cybersecurity Framework and ISO 27001 standards **Service Desk Leadership** + Lead , manage, and improve...practices **Leadership & Soft Skills** + Proven ability to lead and motivate technical teams in a… more
- Walmart (Bentonville, AR)
- …and development of scalable, high-performance applications. In this role, you will lead technical direction, mentor engineers, and ensure best practices in ... cross-functional teams to deliver solutions that balance user experience, technical excellence, and business impact. About Team: The Sam's...process returns and purchase items at the member services desk . **What you'll do ** + Lead … more
- New York Times (New York, NY)
- …worth paying for. About the Role The New York Times is looking for an editor to lead The Upshot, a desk that has produced some of our most innovative and ... New York Times is to seek the truth and help people understand the world. That means independent journalism...destinations like Wordle Bot and Spelling Bee Buddy. The desk is powered by a collaborative, multidisciplinary group of… more
- AECOM (Chicago, IL)
- …Systems) is a plus. + 7+ years of progressive experience in IT support, help desk , or infrastructure management. + 3+ years of supervisory or managerial ... objectives, and conducting regular performance reviews. With a focus on service desk operations, the IT Support Manager ensures the timely and effective resolution… more