- TISTA Science and Technology (MD)
- …of experience working in a customer-facing technical support role, including Service Desk / Help Desk /Desktop support. + Familiarity with both Windows PCs ... Overview TISTA is seeking a full-time Service Desk Team Lead to provide oversight...all tiers and provide hands-on Tier 3 support. + Lead the resolution of complex technical challenges… more
- Robert Half Technology (Spring Grove, PA)
- Description We are looking for a skilled Help Desk Analyst I to join our team in the York, PA area. In this long-term contract position, you will provide ... efficient support to internal users through the IT Service Desk . * Diagnose and resolve technical issues...share constructive feedback for process improvements. * Manage service desk communications in the absence of the Lead… more
- Chenega Corporation (Arlington, VA)
- …assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...to reduce user problems. + Provide local and remote Technical Support Services for end-user support on multiple networks… more
- Robert Half Technology (Des Moines, IA)
- …company has strong tenure leadership and a fun work environment. Our client seeks an experienced Help Desk Manager to lead the IT support team and ensure ... high-quality service delivery. The ideal candidate will have strong technical skills, leadership abilities, and a commitment to exceptional...* Lead Team: Guide and support the help desk team. * Customer Support: Address… more
- Robert Half Technology (Broken Arrow, OK)
- …detail oriented ready to step into a leadership role? Our company is seeking a dedicated, hands-on Help Desk Manager to lead a small, skilled team of 1-2 ... coaching and detail oriented development Requirements Requirements: + Previous experience in a help desk or technical support environment + Strong… more
- Chenega Corporation (Washington, DC)
- …Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed PC/networking ... Mid-level Help Desk Support Technician Washington, DC...software installation and configurations. Duties and Responsibilities: + Perform technical , operational, and training support to users of personal… more
- CUNY (Bronx, NY)
- …a College or Unit. They work in technical support, applications development, operations, help desk , and similar environments, as well as in the field where ... and problem resolution of computing and/or communications functions in technical support areas, operations, Service Desk , telecommunications,...requests submitted by students, faculty, and staff to the Help Desk on a multitude of platforms… more
- Insight Global (Mclean, VA)
- …and best practices. . Triage, diagnose and provide timely resolutions to technical and nontechnical problems documenting their work using ServiceNow to throughout. . ... Remain online and responsive to walk ups, telephone calls, chats and emails from employees throughout working hours, sometimes before or after hours as needed. . Identify high urgency issues, and when those arise, alert the larger team and work with senior IT… more
- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day operations, ... organization. If you have the qualifications and passion to lead our Service Desk to new heights,...issues and difficult customer interactions. - Represent the Service Desk in executive-level discussions and help champion… more
- Insight Global (San Leandro, CA)
- …Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and technical expertise in Windows ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more