- Waystar (Louisville, KY)
- …The Advanced IT Support Engineer is a senior-level Tier 1 technician who serves as a technical leader within the Help Desk team. This role focuses on ... documentation and workflows. Mentorship & Leadership + Mentor junior Help Desk technicians and assist with onboarding...customer service skills. + Ability to mentor others and lead by example. + Detail-oriented with strong documentation and… more
- Entergy (Port Gibson, MS)
- …a point person for applicable site IT programs and communications. + Monitors IT help desk case throughput and serves as liaison and facilitator between ... not provided. **Job Summary/Purpose:** This role provides administrative and technical support for site IT departmental and corporate IT...customers and the IT Help Desk . + Serves as budget coordinator… more
- HSBC (Buffalo, NY)
- …to succeed in this role: + Experience management of Business Analysts, Service Desk , or Technical Testing team + Proven programming experience (Java, C#, ... group, own the Mortgage Point of Sale and Loan Origination systems, lead the development of test strategies/plans, and test cases/scripts for Mortgage… more
- Rapid Finance (Bethesda, MD)
- …deployed + Partial user support in the form of participating in the IT Support Help Desk + Coordinate with the Engineering team to review and validate ... before releases + Create user manuals and FAQs, and lead training sessions with users + Filter, identify and...for users by writing and maintaining user documentation, providing help desk support, and training users +… more
- Fujifilm (Montgomery, AL)
- …knowledge transfer to peers + Must be able to work independently as the lead project technical resource + Deliver consistently high level of customer ... **Position Overview** The Principal Enterprise Architect is the technical liaison between development and the various Medical...and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in providing … more
- University of Rochester (Rochester, NY)
- …in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all IT activities that ... FUNCTIONS** Manages Data Center Operational activities. + Takes the lead in recruiting new staff, training and supervises daily...needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and… more
- Stanford Health Care (Palo Alto, CA)
- …**What you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Act as a ... technology subject matter expert and clearly communicate technical concepts in business terms between and across the...recommendations for support improvements, and integrate changes into the Help Desk function to improve first call… more
- TEKsystems (Menasha, WI)
- …SLAs and report on support metrics. Skills application support, troubleshooting, help desk support, management skills, vendor management, customer service, ... skills, viewpoint, acumatica, cloud migrations Top Skills Details application support,troubleshooting, help desk support,management skills,vendor management,customer service,hiring,sop,standard operating… more
- Stantec (Honolulu, HI)
- …be opportunities to work throughout North America. Your Key Responsibilities - Project Technical Leadership: Lead the technical execution of wastewater ... that will benefit future generations. Grow with us, H2O+U.ery day, we help communities improve, reuse, and protect this precious resource for future generations.… more