- Tyto Athene (Reston, VA)
- …bachelor's degree preferred. + 3-5 years of experience in a help desk or technical support role. + CompTIA A+ Certified highly desired + Basic ... **Description** Tyto Athene is searching for a full-time ** Help Desk Technician- Mid** to join...+ Serve as the primary point of contact for technical support inquiries, escalating issues as needed.… more
- Stony Brook University (Stony Brook, NY)
- …in a Help Desk , Service Desk or technical support environment....in a Help Desk , Service Desk or technical support environment. ... the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other...System. + Maintain excellent communication with co-workers, hardware and technical support personnel and management, including visiting… more
- Stony Brook University (Stony Brook, NY)
- …in a Help Desk , Service Desk or technical support environment....in a Help Desk , Service Desk or technical support environment. ... the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other...System. + Maintain excellent communication with co-workers, hardware and technical support personnel and management, including visiting… more
- ABBTECH Professional Resources, Inc. (Norfolk, VA)
- **Senior Customer Technical Support Specialist ( Help Desk )** + Six (6) years of professional experience in Industry, Federal or DoD Help Desk ... Support using a help desk tool such as BMC's Remedy or ServiceNow + This position is required to be designated as IAT III level with a T5 (Top Secret… more
- NuAxis Innovations (Reno, NV)
- …Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the US Fish and ... This on-site role is part of a mission-critical IT support team delivering responsive technical assistance to...experience. . 2+ years of hands-on experience in a help desk or desktop support … more
- NuAxis Innovations (San Francisco, CA)
- …for Office 2016 or later + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer Service Representative Certification ... 2 years of current experience in participating in a desk -side support environment. + Must also have...2016 or later Certifications in ITIL v3 Foundations or Help Desk Institute's HDA* certification or Customer… more
- NuAxis Innovations (Washington, DC)
- …and training. The Service Desk Specialist will also provide administrative and technical support for the Enterprise Service Desk . Work is performed ... **Tier I Service Desk Specialist** Location **Washington, DC** \# of openings...must apply fundamental concepts, processes, practices, and procedures on technical assignments. Must perform work that requires practical experience… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …at least 3 years in a supervisory or managerial role. + Strong knowledge of help desk software, ITSM frameworks (eg, ITIL), and performance metrics. + Excellent ... . This role ensures the delivery of high-quality IT support services, manages a team of service desk...as the primary escalation point for severe or unique technical issues. + Define and track service metrics (eg,… more
- Ally (Raleigh, NC)
- …build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so ... Sitting at the heart of Ally's Treasury Organization, the Funding Desk 's key responsibilities are to manage enterprise liquidity, generate short-term cash… more
- Compass Minerals America Inc. (Overland Park, KS)
- …modify the duties and responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and advanced issues for our ... about the company and its products. **Summary** The Service Desk Admin II will have a strong background in...Integrate new technologies such as Chatbots and AI to help automate support requests for users and… more
