- Insmed Incorporated (NJ)
- … support operations, problem-solving, and continuous learning. Previous experience with help desk systems or endpoint management (preferred but not required ... Summer Intern - IT Support Engineer on the Information Technology Team to help us expand what's possible for patients with serious diseases. In this role, you'll… more
- NY CREATES (Albany, NY)
- …Science or related field with 2 plus years of experience working in a help desk environment is recommended. Technical Certificates in Information Technology ... log all customer interactions, problems, and resolutions in a help desk system for future reference. Reset...reasonable duties as assigned. Requirements: Minimum Requirements for IT Support Specialist Has the ability to quickly learn and… more
- Christus Health (Euless, TX)
- …serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned ... high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service... and optimization. They work closely with the Service Desk to assist in responding to service requests. The… more
- Ethos Veterinary Health (Bothell, WA)
- …Service Manager plays a key role in leading and supporting our front desk team. This position provides guidance, supervision, and day-to-day oversight to ensure ... and an excellent experience for clients and their pets. You'll help foster a culture of compassionate, high-quality service across every interaction-whether… more
- Reed Smith LLP (San Francisco, CA)
- …guidelines. Provide second-level support on issues escalated from the IT Help Desk . Escalate unresolved problems to the appropriate analyst, programmer, ... vendors. Customer service mindset with the ability to provide responsive technical support to internal users. Ability to manage multiple tasks while responding… more
- Twist BioScience (South San Francisco, CA)
- …ITIL ticketing systems.Create, update, and maintain IT related documentation for support staff and users, including self- help solutions and ... This role is tightly integrated with our IT Service Desk Staff and expected to be an escalation point...executive level briefings regarding technologies, solutions and trendsBe a technical escalation point for Endpoint Software Issues and work… more
- Heritage Bank (Burlington, WA)
- …about this great opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Burlington Administrative Center.Individuals in ... this role help customers by providing a warm welcome and greeting...on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered.… more
- Christus Health (Corpus Christi, TX)
- …reporting associated with projects assigned by manager and problems assigned through help desk queues. Documentation includes current status and problem ... The Field Services Technician is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade… more
- The Computer Merchant, LTD. (Reston, VA)
- …Department of Justice. The program provides a range of IT services, including help desk , deskside support , Windows workstation engineering and maintenance, ... where a ticket has been dispatched from the Service Desk or identified by the on-site user base *...the deskside support staff will also provide technical support to the senior management offices… more
- Creative Works (Indianapolis, IN)
- …exceptional customer serviceHelp Desk - Able to handle internal and external support cases by phone, email, or chat (a rotating on-call schedule that includes ... reality? We're on the lookout for a full-time superhero to join our tech support team! If you're a pro at delivering top-notch customer service, love diving into… more
