- Robert Half Technology (Philadelphia, PA)
- Description We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical ... organizational skills with attention to detail. * Commitment to providing high-quality technical support . Technology Doesn't Change the World, People Do.(R)… more
- Terracon (Olathe, KS)
- …all projects. **Requirements:** + High school diploma or equivalent. + Up to 1-year help desk related experience. + Associate's degree in Information Systems or ... A+ certification **Exemption:** Non-exempt **Requisition ID:** 34161BR **Posting Title:** IT Service Desk Support Staff I **Employment Type:** Regular, Full Time… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to ... Provides ongoing technical support and maintenance of production...degree and 5 years of experience providing computer/network user support in a help desk … more
- SAIC (Vancouver, WA)
- …Must have a minimum of 7 years of work experience providing technical customer support through an IT service desk . + Must be able to work physically on-site ... must have at least 7 years of experience providing technical support . The position requires a positive...responsibilities include the following:** + Oversee quality of all support services provided by the service desk ,… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and ... Responds to telephone calls, email, and personnel requests for technical support . Documents, tracks, and monitors the...ensure a timely resolution. Ensures that all phases of help desk support are properly… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- TEKsystems (Seneca Falls, NY)
- …to problem-solving. + Strong organizational skills and attention to detail. Skills Help desk , Help desk support , Service desk , Troubleshooting, ... Description We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team....join our team. This role is responsible for providing technical support to end users, troubleshooting Windows… more
- Robert Half Technology (Chicago, IL)
- Description We are looking for a skilled part-time Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering an ... support while collaborating with our team. Responsibilities: * Deliver Tier 2 technical support to resolve complex issues related to hardware, software, and… more
- Insight Global (Jeffersonville, IN)
- …Job Description: A client of Insight Global is looking for a Desktop Support Technician to deliver a high-touch onboarding experience for newly hired sales ... shipping, troubleshoot within a Windows 11 environment, and provide post-delivery support to confirm readiness. Strong customer service skills and familiarity with… more
- Amazon (Austin, TX)
- …of Service Desk Analysts, driving process improvements, and aligning the support strategy with broader IT and business objectives. The ideal candidate will have ... customer-centric support function. - Continuously evaluate and optimize Service Desk processes and workflows to improve efficiency, reduce resolution times, and… more