- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- … team. Required Qualifications: * Experience: Minimum of 3 to 5 years in IT support or related help desk environments * Education: High School Diploma ... Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users. This role...Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate… more
- Robert Half Technology (New Britain, CT)
- Description We are looking for an experienced Help Desk Analyst I to join our team in New Britain, Connecticut. In this role, you will provide technical ... Cloud systems. Requirements * At least one year of experience providing technical support to end users. * Familiarity with corporate ticketing systems and… more
- NANA Regional Corporation (Alexandria, VA)
- …the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, infrastructure, help - desk ... Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the...service desk operations, call center, and deskside support . + 3+ years of experience managing technical… more
- Insight Global (Bellevue, WA)
- Job Description 1. Technical Support : Provide second-level technical support to end-users via phone, email, or in-person. 2. Issue Resolution: ... minimize downtime and ensure operational efficiency. 3. Ticket Management: Manage service desk tickets, ensuring timely resolution and accurate documentation of all … more
- CVS Health (Farmers Branch, TX)
- …we do it all with heart, each and every day. **Position Summary** Provides technical support to the organization's internal users of computer applications and ... offerings to respond to user inquiries and requests for technical assistance via phone, email, or in-person. + Handles...end users. + Carries out resolution and documentation of support tickets or incidents, ensuring that issues are properly… more
- TEKsystems (Bartlesville, OK)
- …user support documentation, including Knowledge Base articles and FAQs. Skills Help desk , Help desk support , Service desk , Troubleshooting, ... join our team. This role is responsible for providing technical assistance to end users, ensuring timely resolution of... support Top Skills Details Help desk , Help desk support … more
- BelovED Community & Empowerment Academy Charter Sc (Jersey City, NJ)
- Job Summary: As a Help Desk Technician at BelovED Community Charter School, you will play a vital role in ensuring the smooth operation of our educational ... technology infrastructure. This position will be responsible for providing technical support to students, teachers, and staff and helping create a conducive… more
- NuAxis Innovations (Washington, DC)
- …guidance **Required Qualifications** + 1-3 years of experience in an IT Service Desk , Help Desk , or Customer Support role + Working knowledge of ITSM ... Tier I Service Desk Specialist provides first-line technical and administrative support to federal end...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- SHI (Austin, TX)
- …The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently managing a wide variety of service requests and ... demonstrate a strong sense of urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Communication,Customer Service,Systems Support ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician hours: 1400-2200 days: Sun-Thur **Essential Job… more