- Nuvance Health (Danbury, CT)
- …service skill. 6+ months' experience in a customer service position; previous help desk experience is highly desirable. * Excellent interpersonal skills, ... for you and your career. *Purpose:* The IT Service Desk Analyst I's primary function is to provide first...and contribute to team productivity. * Ability to provide technical support over the phone; excellent phone… more
- NTT America, Inc. (Fargo, ND)
- …forward-thinking organization, apply now. We are currently seeking a Clinical Service Desk -Helpdesk-REMOTE-US to join our team in Fargo, North Dakota (US-ND), United ... facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders. **Job Responsibilities Include** : +… more
- Access Dubuque (Dubuque, IA)
- …partnered with a local business in **Darlington WI** to search for candidates to support their business in a Front Desk Intake Eligibility Specialist role. This ... Front Desk Intake Eligibility Specialist **Express Employment Professionals** 1...Job TH Ad TH Comments **Similar Jobs** Customer Success Technical Specialist Eagle Point Software Corporation Specialist-Peer Support… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …at least 3 years in a supervisory or managerial role. + Strong knowledge of help desk software, ITSM frameworks (eg, ITIL), and performance metrics. + Excellent ... . This role ensures the delivery of high-quality IT support services, manages a team of service desk...as the primary escalation point for severe or unique technical issues. + Define and track service metrics (eg,… more
- MUFG (Tampa, FL)
- …**Skills/Competencies** + Minimum 5+ years' experience working on a high call volume Help Desk + Passionate about providing a world class customer/employee ... more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary... Tier 1 Technician will also provide first contact support for all internal employee facing problems related to… more
- University of Utah Health (Salt Lake City, UT)
- …timely resolution. + Responds to telephone calls, email and personnel requests for technical support . + Relies on instructions and pre-established guidelines to ... customer using provided tools. + Identifies, researches, and resolves technical problems. + Documents, tracks and monitors problems to...immediate supervision. + Other duties as assigned by the help desk manager. **Knowledge / Skills /… more
- Ally (Raleigh, NC)
- …build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so ... Sitting at the heart of Ally's Treasury Organization, the Funding Desk 's key responsibilities are to manage enterprise liquidity, generate short-term cash… more
- Parsons Corporation (Colorado Springs, CO)
- …3 and communication of status to agency management and internal customers + Provides technical support and guidance to all users. Creates and tracks incident ... help . Our Team is looking for a **Service Desk Technician** . In this role you will maintain...be the first line of defense in resolving Service Desk issues and providing support for hardware… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …or GED; Associates degree in Information Technology preferred. + -5-8 years in customer support or help desk for personal computers and software applications ... and requests. As the entry point for customer's, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Compass Minerals America Inc. (Overland Park, KS)
- …modify the duties and responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and advanced issues for our ... about the company and its products. **Summary** The Service Desk Admin II will have a strong background in...Integrate new technologies such as Chatbots and AI to help automate support requests for users and… more