- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …School or GED credentials of completion. + 0-2 years Personal Computer experience including customer support or Help Desk ; 0-2 years of customer service or ... TN and requires full on-site. + Provide comprehensive Tier 1 Service Desk support , including incident intake, call management, initial troubleshooting,… more
- Amentum (Anchorage, AK)
- …(where permissible) and .COM computers (PC and server) hardware and software. + Provides help desk support for .MIL installations coordinating with the local ... **Purpose and Scope:** Primarily responsible for Client Support Administrator (CSA) duties on the .MIL system...Work Instructions (WIs). Also responsible for supporting the daily help desk operations of information systems. This… more
- Amentum (Washington, DC)
- …create, update, and close incident and service requests + Assist with configuration and support for agency issued mobile devices + Help mentor and train ... + Provide excellent customer service, while serving as a technical expert and liaison to NIH clients and contract...of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user… more
- Sulzer Pumps US Inc. (Easley, SC)
- … Support Specialist is responsible for providing Tier 1 and Tier 2 technical support across multiple sites, ensuring the stability, integrity, and efficient ... vendor coordination, and adherence to IT policies and procedures. **Key Responsibilities:** ** Technical Support & Systems Administration** - Provide 2nd-level … more
- Robert Half Technology (San Antonio, TX)
- …position is ideal for someone with a passion for providing exceptional technical support and ensuring the seamless operation of hardware and ... problem-solving skills and a customer-focused mindset. Responsibilities: * Deliver Tier I technical support to end users, resolving issues related to hardware,… more
- Johns Hopkins University (Baltimore, MD)
- …formula. **Preferred Qualifications** + Bachelor's Degree highly preferred + Experience with service desk , help desk , call center or comparable front-line ... The Engineering for Professionals (EP) is seeking a **_Student Support Specialist_** for our part-time, graduate division of the Whiting School of Engineering at… more
- Idaho Division of Human Resources (Caldwell, ID)
- …or equivalent working in customer-facing sales, sales associate, service desk , help desk , or customer service/ support positions. + Experience handling ... a critical role in providing fingerprinting services and customer support to Idahoans as a front line staff member...working in customer-facing sales, bookkeeping, auditing, data entry, service desk , help desk , or record… more
- NTT America, Inc. (St. Paul, MN)
- …customer on administrative and technical matters. + Provide technical support and incident management service desk functions (Service Now) + Reviews, ... include: Windows, IMAC, Break Fix, Desk Side Support , etc. This role combines strong technical ...centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into… more
- Insight Global (Braintree, MA)
- …join their growing company. * Escalation point of issues or services forwarded from the IT Help Desk that may require hands on or onsite support * Answering ... across all agency location. Examples: Moves, Adds, Changes and Desk Side support . * Support ...integration issues with the current platform * Work with technical staff in other departments and within the managed… more
- Mom's Meals (North Jackson, OH)
- …with interacting with customers, regardless of technical challenges + Respond to help desk tickets, emails, and phone calls to assist users with IT-related ... SummaryThe IT Support Specialist I provides front-line technical support to end-users, assisting with basic...field + 0-1 year of experience in an IT support or help desk role… more