- City of New York (New York, NY)
- …best practices related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central service and support team, responding to ... Job Description Note: This is NOT a Helpdesk/Desktop Support position. The Mayor's Office of Contract Services...also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact… more
- City of New York (New York, NY)
- …best practices related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central service and support team, responding to ... Job Description Note: This is NOT a Helpdesk/Desktop Support position. The Mayor's Office of Contract Services...also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact… more
- GovCIO (Atlanta, GA)
- …Defines requirements and plans project lifecycle deployment. + Supervises professional and technical support personnel performing in their regular disciplines. + ... upon contract award. GovCIO is currently hiring for Service Desk Director for one of our proposals. This position...can't do it alone. We need great people to help us do great things - for our customers,… more
- Insight Global (Mclean, VA)
- …professionalism and pride in a fast-paced challenge-rich working environment. . Provide support to employees of all companies and partners with technology issues ... and best practices. . Triage, diagnose and provide timely resolutions to technical and nontechnical problems documenting their work using ServiceNow to throughout. .… more
- The County of Los Angeles (Los Angeles, CA)
- …for key activities including planning and leading change management, training, and both functional and technical help desk support . + Serve as single ... including planning and leading change management, training, and both functional and technical help desk support . + Manage ongoing operational functions… more
- Red River (Lexington, MA)
- …with one of our clients in the Lexington, MA area. This person will handle technical support requests directly from our customers, as well as escalation from ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work… more
- Integration Innovation, Inc. (i3) (Huntsville, AL)
- …with customers on ticket status, next steps, progress, and resolution + Assist the help desk team in everyday technical responsibilities. + Appropriately ... Corporate Office in Huntsville, AL. Responsibilities + Provide customer service and technical support to i3 Team Members; local and remote users as required via… more
- Janus Henderson Investors (Manhattan, NY)
- …ensuring a seamless and professional user experience. + Deliver remote and onsite technical support to global employees across multiple time zones. + Diagnose ... together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through...+ Paid volunteer time to step away from your desk and into the community + Support … more
- Utilities Service, LLC (Laporte, IN)
- … support to crew members, coordinate handoff of issues to IT help desk and/or other technical support services. + Monitor, analyze and lead data ... members in skills important to their positions and provide support . + Provide crew coordination and support ...provide support . + Provide crew coordination and support during utility emergencies and storm events. + Monitor… more
- TEKsystems (Birmingham, AL)
- …for someone that has worked in a helpdesk or call center environment providing remote technical support to end users. The ticketing system they use is Cherwell ... of the work load off of their current service desk team that will be helping out with an...Troubleshooting, genesis, Microsoft, Cherwell Additional Skills & Qualifications #1 Technical understanding how computers work and can trouble shoot.… more