- TEKsystems (Santa Ana, CA)
- …Major incidents Role Overview The Onsite IT Endpoint Specialist will provide hands-on technical support in a Windows 10/11 environment across approximately 1200 ... Description This person will be the sole IT Support person, supporting about 350 users. Work hours - 7 am to 3:30 pm with 30 minutes unpaid lunch On-call… more
- Nightwing (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... for implementation, troubleshooting, and maintenance of IT systems. Provide Tier 1 ( Help Desk ) problem identification, diagnosis, and resolution of problems.… more
- WSP USA (Los Angeles, CA)
- …manage, and improve core IT operations management functions to ensure the onsite service desk team delivers exceptional IT support and end user experiences. + ... an ITIL v4 leader with a focus on continual service improvement and support process optimization, who will oversee WSP-managed technologies and lead service desk… more
- Texas Pride Fuels, Ltd. (Springtown, TX)
- …interactions or tool integrations + Exposure to cybersecurity best practices + Experience with help desk ticketing and asset management systems What We Offer: + ... are looking for a versatile and technically skilled IT Support Technician who is not only comfortable working with...support -ideal for someone who thrives in a hybrid technical environment. Required Skills + CompTIA A+ Certification +… more
- BAE Systems (Annapolis Junction, MD)
- …Virtual Desktop Infrastructure (VDI) principles is a plus. + 1-5 years experience in help desk , account management and desktop system administration or a related ... HPCs Contribute to one of our longest running programs where we orchestrate the support and sustainment of some of the world s largest and most advanced… more
- NANA Regional Corporation (Ashburn, VA)
- …day-to-day operations of the organization's computer systems, networks, programs, infrastructure, help - desk support , databases, and other technologies. ... Will act at the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for the effective implementation of the CBP Incident… more
- Leidos (Newport News, VA)
- …or Active DoD Secret security clearance.** **Primary Responsibilities** + Provide timely and effective help desk support to users of the iSMART process and ... **Position Overview** Leidos is seeking a motivated and detail-oriented **Customer Support Analyst** to join our team supporting the ACCA5JI JINTACCS mission… more
- US Tech Solutions (Hillsboro, OR)
- …to jump in and work with IT department. + Work on SNOW ticketing queue; creating help desk tickets; notifying team members via email when taking an open request ... triage incidents and requests of various IT Services. + Support and handle new hire tasks, provision new systems...be able to assist users and explain issue in non- technical terms for user to understand and communication clearly… more
- Serco (Herndon, VA)
- …The Senior Manager, Service Operations oversees Serco North America's frontline end-user support services, including the ** Help Desk ** , **Field ... this role you will:** + Oversee daily operations of Help Desk , Field Services, and Deployment Services...and Deployment Services teams. + Lead and mentor supervisors, technical leads, and managers supporting each function. + Ensure… more
- Leidos (Reston, VA)
- …* Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier 3 support ... The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This… more