- Chenega Corporation (Fort Belvoir, VA)
- …2 level customer support functions. + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. + Utilize acquired knowledge ... tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated...presentations at agency meetings and conferences concerning new IT support procedures, equipment, methods, and approaches. + Lead other… more
- JPMorgan Chase (New York, NY)
- …- including a living evergreen repository of our current state + Participate in technical desk checks with engineers in order to iterate on requirements and ... + Writes the requirements, epics, and user stories to support product development + Support ongoing partner/stakeholder...Daily standup + Epic refinement + Story refinement + Desk check review + PO sign-offs + Defect review… more
- Community Health Action of Staten Island (Staten Island, NY)
- …and accountability among team members by modeling these qualities. + Provide administrative support and front desk coverage and complete front desk ... critical services and programs. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities - the… more
- Janus Henderson Investors (Denver, CO)
- …+ Be part of a global engineering team, engaged in client-side 3rd line technical support , problem diagnosis and change implementation + Provide consultancy to ... future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through...and training to regional 1st and 2nd line Service Desk support teams + Identify areas for… more
- Serco (Washington, DC)
- …the Ship Control Commitment Analyst, you will be on a dynamic team providing technical and programmatic support to the VIRGINIA Class Submarine Program Office ... you will:** + The Ship Control Commitment Analyst will support the Technical Director. + Provide ...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Town of Gilbert (Gilbert, AZ)
- …part of a job family. The primary function of this position is to manage technical support incidents, both software and hardware based, as well as software ... updates. This position is responsible for second or third-tier technical support and administrative assistance to improve...the minimum of the range. We Are Here to Help ! In addition to a competitive salary, Gilbert offers… more
- Amentum (Kennedy Space Center, FL)
- …software products to include requirements, design and coding, testing, and documentation. + Provide technical support as part of the COMET GSE (Ground Support ... Kennedy Space Center (KSC) in Florida. These tasks will support the International Space Station, Ground Systems Development and...+ Serve as part of the team responsible for technical integration between the GSE Subsystems and the NASA… more
- Serco (Alexandria, VA)
- …of DoD test and evaluation (T&E) capabilities, infrastructure, and workforce to support DoD modernization. The TRMC provides governance over DoD test resources ... Defense Agencies, to improve Joint and multi-Service DoD test capabilities that support acquiring advanced warfighting capabilities. In this role, you will: + Serve… more
- Lentech, Inc (Fort Meade, MD)
- …of the client/server/storage/network devices, mobile devices, etc. . Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... a boutique engineering firm that specializes in delivering advanced, mission-focused technical solutions to support our high-profile intelligence community… more
- Mass Markets (Killeen, TX)
- … Desk Representativesto join our team in supporting inbound customer service, technical support , and back-office operations for both commercial and public ... DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales interactions. This role requires you to… more