- Insight Global (Katy, TX)
- Job Description An employer in Katy, TX is seeking an eager, motivated Help Desk Analyst to provide first level resolution and excellent customer service to ... their internal employees and external users. The Help Desk Analyst will be responsible for answering phone calls, logging tickets in the Footprints ticketing… more
- Paladin Technologies (San Diego, CA)
- …and troubleshooting of IT and AV systems for end-users, including executives. + Maintaining help desk ticket queues to ensure proper routing and resolution of ... written communications. + 2+ years' experience supporting users in a remote help desk environment preferred. Demonstrated Professional Competencies + Detail… more
- RSDCGROUP (New Orleans, LA)
- …we do. RSDC is seeking highly motivated individuals to join our team of technical help desk professionals. Employees in this role will serve as the first point ... to work and adhere to any full-time shift in our structured, 24 X 7 help desk environment We PREFER you have: + Experience with Navy Applications such as My Navy… more
- Red River (Chantilly, VA)
- We are looking for a Tier 1 Technician to join our growing **on-site** team at our HQ located in Chantilly, VA! The Tier 1 Technician is primarily responsible ... available, ONLY apply if you are open to supporting. a 24/7 Service Desk operation. **Primary Position Tasks:** + Accept customer calls/alerts and escalate to Tier… more
- BlueHalo, LLC (Huntsville, AL)
- …technology issues (via phone, in-person, using remote access tools, and through the Help Desk ticketing system) + Provide customer service while maintaining ... professionalism at all times + Maintain a critical focus on accuracy and attention to detail + Manage and advance BlueHalo IT infrastructure and its services as part of the IT team + Implement enterprise-level management best practices, tailored to suit our… more
- City of New York (New York, NY)
- …with the computer systems and peripherals. Monitor and complete Service Now Service Desk Tickets submitted by the DYCD staff. Qualifications For Assignment Level I: ... Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school. For Assignment Level II (Information Technology): Matriculation at an accredited college or graduate school.… more
- Red River (Chantilly, VA)
- …offer. How will you contribute to making an impact? The **_Helpdesk Technician I_** have the responsibility of ensuring continuous user functionality and enhancing ... their computing experience through efficient remote monitoring, maintenance, and proficient identification and resolution of issues. Additionally, they play a vital role in bolstering the organization's reputation with existing clients by providing exceptional… more
- General Atomics and Affiliated Companies (Poway, CA)
- …+ Performs a variety of activities related to systems processes and systems. + Answer phone calls, emails and Teams Chats supporting the business applications and ... troubleshooting issues. + Account management with multiple systems. + Work closely with other business units in order to keep the manufacturing shop floor running. + Gathers, collects, records, tracks, verifies data and ensures the accuracy of information. +… more
- DXC Technology (Augusta, ME)
- …**Essential Job Functions:** * Offer foundational technical support in infrastructure services, providing assistance in routine tasks. * Assist with infrastructure ... projects and assignments. * Participate in basic monitoring and routine troubleshooting of infrastructure systems. * Collaborate with team members to address infrastructure challenges and daily operational tasks. * Support the creation and maintenance of… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a ... Help Desk Technician with GDIT. A career in... Help Desk Technician with GDIT. A career in enterprise IT means...operate. At GDIT, people are our differentiator. As a Help Desk Technician you will… more