- Home Depot (Austin, TX)
- …incoming help requests via phone, tickets and remote support ( desk -side as needed) in a courteous manner; escalates accordingly Monitors system updates ... Serve as a point of escalation for their technical area Work with peers, L1 and L2 in order to meet team objectives Under the guidance of Management or a Lead, work… more
- TEKsystems (West Des Moines, IA)
- …to time. Skills PC Technician , customer support, Technical support, Help desk support, Troubleshooting, phone support, active directory, Customer service, ... open because they are looking to backfill for 2 L2 's being replaced from the L1 team. They are...add to staff to assist with current workload and help SLAs. In this role, the candidate will work… more
