- Koniag Government Services (Baltimore, MD)
- …Public Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... determine and document scope, impact, and priority; resolve, or escalate to incident ( level 2). + Follow-up with customers, vendors, or SSA components, as required,… more
- Insight Global (Bellevue, WA)
- Job Description 1. Technical Support: Provide second- level technical support to end-users via phone, email, or in-person. 2. Issue Resolution: Troubleshoot and ... downtime and ensure operational efficiency. 3. Ticket Management: Manage service desk tickets, ensuring timely resolution and accurate documentation of all support… more
- TEKsystems (New Haven, CT)
- …backlog for a service desk and will be working as a Mid Level Service Desk Analyst (strictly phone support). Must have prior phone support/call center ... and work well with others. They use HP service desk but any prior experience with ticketing system will...14, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- TEKsystems (Kansas City, MO)
- …motivated driven individuals who are not afraid of a challenge. IT knowledge or previous Help Desk or customer service roles are preferred. This will be a fast ... to keep calm under pressure while working with a level of urgency and accuracy. There is a ...systems Candidates will be working along side our Service Desk to help with Tier 1 ticket/phone/chat… more
- Red River (Lexington, MA)
- …others; you seek to make those around you successful. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing team! ... courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** -… more
- Huntington Ingalls Industries (Springfield, VA)
- …Anticipated Salary Range: $40,562.00 - $65,000.00 Security Clearance: TS/SCI Level of Experience: Mid This opportunity resides with Warfare Systems ... Intelligence division, which plays a critical role in supporting Enterprise- Level Security and Modernization efforts across IT infrastructure, cybersecurity,… more
- TEKsystems (Cedar Rapids, IA)
- Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting ... basic IT issues, and escalating more complex problems to higher- level support teams as needed. * Respond to and...Perform other duties as assigned Skills Windows 10, Support, Help desk , Help desk… more
- Jennie Stuart Medical Center, Inc. (Hopkinsville, KY)
- …judgment when customer inquiries or complaints cannot be resolved at first contact level and assigns inquiry or complaint to technical support group for resolution ... in order to ensure effective technical support is provided.* Compiles, records, and prepares reports on customer information system inquiries and complaints received and resolved in order to provide information, and identify trends and system weaknesses.*… more
- University of Utah Health (Salt Lake City, UT)
- …appropriately. + Works under immediate supervision. + Other duties as assigned by the help desk manager. **Knowledge / Skills / Abilities** + Ability to ... LAN/WAN, operating systems, database or application development languages to help design, deploy and maintain IT systems. This position...patient. Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and… more
- TEKsystems (Birmingham, AL)
- …a 3 month contract to take some of the work load off of their current service desk team that will be helping out with an ERP upgrade. They are looking for someone ... - great personality and culture fit is important Experience Level Entry Level Job Type & Location...15, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more