- TEKsystems (Raleigh, NC)
- Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting ... basic IT issues, and escalating more complex problems to higher- level support teams as needed. * Respond to and...Perform other duties as assigned Skills Windows 10, Support, Help desk , Help desk… more
- General Dynamics Information Technology (Washington, DC)
- …Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support, Help Desk Systems (Inactive),IT ... Description:** GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT...downtime. . Develop and implement training programs to enhance technician skills and improve customer service outcomes. . Analyze… more
- TEKsystems (Cedar Rapids, IA)
- Position Overview The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves ... basic IT issues, and escalating more complex problems to higher- level support teams as needed. Key Responsibilities + Respond...problem-solving skills. + Experience in a call center or help desk environment. + Ability to multitask… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... **Req ID:** RQ211002 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...your career. Join GDIT as a Help Desk Supervisor and build an impactful… more
- TEKsystems (Nashville, TN)
- …directly impact the efficiency and reliability of IT services across the organization. As a Help Desk Technician , you'll be the first line of support, ... Help Desk Analyst - Contract To... Help Desk Analyst - Contract To Hire This is...and delivering exceptional customer service. Key Responsibilities - Provide first- level support by responding to inquiries via phone, email,… more
- PingWind INC (Cuba, NM)
- …on position level Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US ... Tier 2 - Help Desk Guantanamo Bay Cuba, NM...Eligibility - can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or… more
- TEKsystems (Nashville, TN)
- …the efficiency and reliability of IT services across the organization. As a Service Desk Technician , you'll be the first line of support, ensuring timely ... and delivering exceptional customer service. Key Responsibilities - Provide first- level support by responding to inquiries via phone, email,...skills. - Proficient in typing and phone-based support. Skills Help desk support, Help … more
- Lac Vieux Desert Northern Waters Casino Resort (Watersmeet, MI)
- Help Desk Tech Watersmeet, Michigan Casino Hourly Apply Now (Careers.cfm?Mode=Apply&FCJobID=69) Position Summary: POSITION: Help Desk Tech DEPARTMENT: IT ... Handbook, IT Department Policy and Procedure Manual. .Supports the IT Service Help desk functions. .Supports and implements various servers and networked… more
- Intuit (Tucson, AZ)
- …in office 3 days a week._ **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with end users ... training procedures and policies. + Perform quality analysis of technician 's contacts and ticket documentation weekly to ensure compliance...+ Proven track record of developing and providing Service Level Agreements and Help Desk … more
- Intuit (Tucson, AZ)
- …days a week._ **Responsibilities** **Strategy & Planning** + Establish and enforce Service Desk service level agreements in consultation with end users to ... technical support team. + Proven track record of developing and providing Service Level Agreements and Service Desk deliverables. + Solid relationship management… more