- Boar's Head Brand/Frank Brunckhorst Co., LLC (Holland, MI)
- …experience in a technical supported manufacturing or distribution environment a plus. Related Help Desk , Desktop, & Network Troubleshooting experience a plus. + ... equipment, shop floor data collection terminals, hand-held terminals, HMI's, etc. * Tier 1 support and administration of telephony and voicemail systems. Installs… more
- Waystar (Louisville, KY)
- … Tier 1 technician who serves as a technical leader within the Help Desk team. This role focuses on handling complex end-user support requests, mentoring ... to improve internal documentation and workflows. Mentorship & Leadership + Mentor junior Help Desk technicians and assist with onboarding and training. +… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …mobile devices, and output platforms. This position manages technical teams responsible for Help Desk ( Tier I/ Tier II), Network Operations ... manage hiring and disciplinary actions, and recommend compensation adjustments. + Oversee Help Desk , Desktop, Application, and Infrastructure support to identify… more
- CACI International (Chantilly, VA)
- …in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing support and ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...of formal education. Minimum 3 years of experience in Help Desk support, IT service desk… more
- TEKsystems (Anchorage, AK)
- … Tier 1 End User Support Technician will be responsible for answering first- tier service desk calls. The candidate will work over the phone and via remote ... TEKsystems is seeking 1 End User Helpdesk Support Technician for our Anchorage-based client. This will be...Experience: 1 year of Enterprise Windows OS experience. Previous Help /Service Desk experience. Computer Skills: Strong hands-on… more
- NANA Regional Corporation (Herndon, VA)
- We are seeking an IT Support Specialist I ( Help Desk Technician ) at our corporate office in Herndon, VA. This is an entry level position. The position will ... general questions. + Creating helpdesk request for escalation to Tier II and Tier III technicians. +...be available to work non-standard hours. + Comfortable with desk side support. + Must be a team player.… more
- BAE Systems (Vicksburg, MS)
- …a critical role in supporting 24/7/365 remote operations of the Enterprise Service Desk (ESD) Plain Old Telephone Service (POTS) telecom systems for a large ... diagnose and resolve common POTS telecom problems, escalate complex issues to Tier 2 support, and conduct routine maintenance, configuration changes, and testing of… more
- Oregon State University (Bend, OR)
- …OSU -Cascades IT Manager and functions as a member of the UIT Service Desk within the Business Architecture unit of University Information and Technology at OSU ... computer technology at Oregon State University. Why OSU -Cascades IT? We are the tier 2 hands-on support for all things technical on campus, dedicated to providing… more
- Dobson Fiber (Oklahoma City, OK)
- …applicable short-course diploma. . 2 to 4 years of experience working in a Help Desk /System Support position. . Working knowledge of various operating systems, ... through step-by-step solutions in a call center environment. The Tier 1 NOC tech fields calls from user base...passes all Level Three requests on to a Network Technician ; and follows up on the ticket to its… more