- CUNY (Bronx, NY)
- …at a College or Unit. They work in technical support, applications development, operations, help desk , and similar environments, as well as in the field where ... center, a training lab, a faculty lab, the public-facing tier one IT Service Desk as well...requests submitted by students, faculty, and staff to the Help Desk on a multitude of platforms… more
- TEKsystems (Seneca Falls, NY)
- Description Position Overview We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team. This role is responsible for ... 10/11 operating systems, including break-fix troubleshooting and remote assistance. Respond to help desk calls, document issues in the ticketing system, and… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- Insight Global (San Leandro, CA)
- …lead responsibilities. Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and technical expertise ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more
- Robert Half Technology (San Antonio, TX)
- Description We are looking for a skilled Help Desk Analyst to join our team in San Antonio, Texas. This Contract-to-permanent position is ideal for a proactive ... and enhancing the overall user experience. Responsibilities: * Provide Tier I and Tier II technical support,...environments. * Ability to manage and respond to service desk tickets effectively. * Knowledge of scripting for installing… more
- Robert Half Technology (Reno, NV)
- Description Robert Half is seeking a Help Desk Lead to support a large enterprise data center environment. This role is the primary onsite IT presence in Reno, ... functioning as the lead for Tier 1 support activities. While this position has no...Act as the escalation point during high-volume periods and help coordinate the on-call rotation. + Partner with stakeholders… more
- CACI International (Sterling, VA)
- …is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier service desk as well as work with software development and systems ... knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across...mainframe applications or hardware + Maintaining relevant metrics that help the team see how they are doing +… more
- Epsilon, Inc (Weaverville, NC)
- …you will perform Tier I and Tier II information technology related help desk duties through phone and email support. You will provide support for members ... class customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident monitoring (MI),… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** **Call Center/ Help Desk Technician III (BWAK)** We are currently searching for a qualified **On-Site** **Call Center/ Help Desk Technician ... PCs, smart devices, telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related inquiry… more
- Insight Global (Beavercreek, OH)
- Job Description An employer in the Dayton, Ohio, area is seeking a TS/SCI Cloud Help Desk Analyst. This individual will be responsible but not limited to the ... and escalating complex problems as needed to the next tier . Will be required to be on site full...Degree or 6 years of experience in lieu of Help desk experience Knowledge of cloud environments… more