- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** **Call Center/ Help Desk Technician III (BWAK)** We are currently searching for a qualified **On-Site** **Call Center/ Help Desk Technician ... PCs, smart devices, telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related inquiry… more
- Insight Global (Beavercreek, OH)
- Job Description An employer in the Dayton, Ohio, area is seeking a TS/SCI Cloud Help Desk Analyst. This individual will be responsible but not limited to the ... and escalating complex problems as needed to the next tier . Will be required to be on site full...Degree or 6 years of experience in lieu of Help desk experience Knowledge of cloud environments… more
- TEKsystems (Seneca Falls, NY)
- Description We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team. This role is responsible for providing technical ... 10/11 operating systems, including break-fix troubleshooting and remote assistance. + Respond to help desk calls, document issues in the ticketing system, and… more
- Insight Global (Thornton, CO)
- …This Service Desk Lead will be responsible for leading a team of 2 service desk technicians who are responsible for Tier I support. This Service Desk ... backup support and escalation. When necessarily, this individual will help support real-time Tier I support including...and logging and troubleshooting tickets. Background leading a service desk team and both ITIL and ITSM experience is… more
- TekSynap (Glynco, GA)
- …Science, Business Administration, ora relatedfield. + At least10years ofdetailedexperience inexperience in Help Desk / Service Desk , coupled with five ... isseekinga highly skilled IT Service Manager to lead our Service Desk operations, ensuring top- tier service delivery and support for IT services. This role… more
- Vitality Works Inc (Albuquerque, NM)
- …or the equivalent work-related experience. + At least 1 year of experience in a help desk role, along with Comp TIA ITF+ Certification. + A+ Certified, or ... is to create efficacious and therapeutic herbal, vitamin and nutraceutical supplements to help people get and stay well. While the FDA defines minimum quality, we… more
- Insight Global (Jeffersonville, IN)
- Job Description Insight Global is looking for a Help desk representative to work on-site for the Presbyterian Church Foundation in Jeffersonville, Indiana. They ... will be providing tier 1 and 2 support for all of the technical users of the company. They need to be willing to go on site 5 days per week. We are a company… more
- Koniag Government Services (Vienna, VA)
- …**Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** **Hiring Min Rate** ... **Part time Service Desk - Weekends** **Kadiak LLC,** a Koniag Government...IT-related questions. + Managing the customer's ticketing queue. + Tier 1-2 troubleshooting. + Solving issues such as password… more
- BAE Systems (Washington, DC)
- …or a related field (or equivalent experience) + 8 years of experience in IT support, help desk , or service desk roles, with a focus on remote end-user ... that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst** , you'll play a critical role in providing exceptional IT support… more
- MyFlorida (Tallahassee, FL)
- …in Microsoft Office Suite. Proficient in Outlook and/or O365. DESCRIPTION This is a Tier 1 Help Desk position that primarily provides application support ... system, such as a ticketing system. Experience in a Help Desk /Call Center environment or ACCESS Program...or requests and escalates to Team Lead, Supervisor or Tier 2/ Tier 3 personnel as necessary. Communicates… more