- CoStar Realty Information, Inc. (Richmond, VA)
- Tier 2 IT Support Specialist- Richmond, VA Job...to join our team. In this role, you will help improve the productivity of CoStar Group employees by ... tools. + Document problems and solutions in the Service Desk ticketing system + Inform management of potential problems...2+ years of experience in corporate IT or Service Desk role + Experience implementing TCP/IP at the workstation… more
- Google (Council Bluffs, IA)
- …equipment or in a similar role (eg, Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.). + Experience in project management and ... SMART Automation Sustainment Technician, Tier 2 _corporate_fare_ Google _place_ Council Bluffs, IA, USA **Early** Experience completing work as directed, and… more
- TEKsystems (Columbus, OH)
- Description The Service Desk position provides outstanding customer service at all times. The service desk 's role is to provide technical assistance and support ... been resolved * Drive initiatives that improve the service desk * Partner with internal support groups in providing...24, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- TEKsystems (Coppell, TX)
- …years of helpdesk / call center experience 1-2 years of experience working with " help desk ticketing tools" ie Service Now Experience supporting Work from Home ... IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks...29, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- GMHC (New York, NY)
- …GMHC's values. Essential Job Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support ... ensuring thorough follow-through and attention to detail. + Accurately document all Help Desk actions and user interactions in the ticketing system. + Contribute… more
- TEKsystems (Huntington, WV)
- …mainframe applications and hardware. The candidate will offer support with problems that the first- tier of help desk support is unable to resolve. The ... Senior Level. Support responsibilities include software installation, and configurations. The Help Desk Specialist performs technical, operational, and training… more
- CACI International (Annapolis Junction, MD)
- …**Responsibilities:** As a System Administrator, your key responsibilities will include: + Tier 1 ( Help Desk ) support for problem identification, ... day-to-day operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the...diagnosis, and resolution. + Tier 2 (Escalation) support for more complex issues, providing… more
- Assertive Professionals (Hanover, MD)
- …+ Manages the daily activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of ... daily activities of configuration and operation of IT systems + Provides Tier I ( Help Desk ) problem identification, diagnosis and resolution of problems +… more
- Leidos (Laurel, MD)
- …**Provide support for** Implementation, troubleshooting, and maintenance for IT systems + **Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... candidate will work with less than 10 people supporting the Customer Service Desk to manage IT systems infrastructure and any process related to these systems.… more
- Wheeler Machinery (Salt Lake City, UT)
- …computer science, information technology, or other related discipline. + 3-5 years of experience in tier III Help Desk or IT support environment. + 3-5 years ... within the Technical Services function. **Ticket Management:** + Assess, plan, and resolve Tier 2 & 3 issues efficiently and effectively to ensure minimal disruption… more