- Exeter Government Services, LLC (Newport News, VA)
- …development effort. This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring will be ... afforded to applicants with current or prior experience providing technical support services to the T PO ATIS . Primary Responsibilities: The Senior IT Systems Solution Architect provides architectural support, studies and analysis of subjects including but… more
- General Dynamics Information Technology (Quantico, VA)
- …language (PowerShell, VBS, etc.) + Perform ACAS and SCAP scans and remediation + Assist Tier 2 help desk with issues elevated to systems administrators + ... Create and update user accounts, perform accounts management in Active Directory **Security and STIGs** + Support the Certification and Accreditation process - run scans; resolve findings; document solutions, workarounds or provide justifications for… more
- Synergy ECP (Annapolis, MD)
- …support implementation, troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... resolution of problems. + Manage the daily operation and configuration activities of AV/MM systems. + Provide assistance to users in accessing and using AV/MM systems. + Design a wide variety of AV/MM solutions including multi-level security VTC/PC systems,… more
- Amentum (Camarillo, CA)
- …beyond that date._** With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and ... Degree, and at least 1 year of IT-related support experience, preferably in a help - desk or customer support role + Or High school diploma/GED, and at least 3… more
- Amentum (Centennial, CO)
- …**_Centennial, CO._** With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and ... leave. **Minimum Requirements:** + Associates Degree, and at least 1 year of IT help desk support experience + Or High school diploma/GED, and at least 3 years… more
- AeroVironment (Lawrence, KS)
- …during documentation reviews to validate company policies, procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue ... across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and Cyber… more
- TEKsystems (Mountain View, CA)
- …and peripherals. * ITSM ticketing system experience required (eg, Remedy, ServiceNow). Skills security+, Help desk , Help desk support, Service desk ... Description Provides Tier 2 desktop support to users for PC,...Active directory, Troubleshooting, macos, itsm, servicenow Top Skills Details security+, Help desk , Help desk … more
- Leidos (Meridian, ID)
- …OS, version 10. *Experience with HP Service Manager, Remedy, or similar Service/ Help Desk ticket management software. *Basic network troubleshooting skills. ... candidate will serve as an escalation point for the Tier I and II technical Service Desk ,...the Tier I and II technical Service Desk , providing software, hardware and network problem resolution for… more
- Waystar (Louisville, KY)
- …senior-level Tier 1 technician who serves as a technical leader within the Help Desk team. This role focuses on handling complex end-user support requests, ... to improve internal documentation and workflows. Mentorship & Leadership + Mentor junior Help Desk technicians and assist with onboarding and training. +… more
- Lake Erie College of Osteopathic Medicine (Jacksonville, FL)
- …the School. This person is r esponsible for daily operations of the IT Help Desk , including procurement and deployment of equipment, assisting in problem ... directory and Exchange/Office 365 accounts for students; + Answer Help Desk calls from students. Create and...incidents; + Escalate more involved problems to the appropriate Tier 2 and Tier 3 support teams;… more