- Epsilon, Inc (Arlington, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... secure customer networks. You will manage Network Administration, System Administration, and Help Desk teams while serving as the primary operational interface… more
- Amentum (Washington, DC)
- …critical efforts we manage as a premier government contractor. You enjoy providing Tier 2 support while multitasking in a fast-paced call center environment and ... colleagues and look forward to supporting our customers professionally. **Responsibilities:** + Provide Tier 2 IT call center support to end users for software and… more
- ASM Research, An Accenture Federal Services Company (Portland, OR)
- …offsite locations. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge and ... **General Summary** Provides on-site Tier 2 technical end user support to an...Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and… more
- TISTA Science and Technology (MD)
- …years of experience working in a customer-facing technical support role, including Service Desk / Help Desk /Desktop support. + Familiarity with both Windows ... are seeking a full-time Desktop Technician to provide level 1/2 and desk -side support for devices including desktops, laptops, printers, scanners, and mobile… more
- TEKsystems (Anchorage, AK)
- … The Tier 1 End User Support Technician will be responsible for answering first- tier service desk calls. The candidate will work over the phone and via ... work experience. Experience: 1 year of Enterprise Windows OS experience. Previous Help /Service Desk experience. Computer Skills: Strong hands-on experience with… more
- TEKsystems (Menasha, WI)
- …SLAs and report on support metrics. Skills application support, troubleshooting, help desk support, management skills, vendor management, customer service, ... skills, viewpoint, acumatica, cloud migrations Top Skills Details application support,troubleshooting, help desk support,management skills,vendor management,customer service,hiring,sop,standard operating… more
- Hawaiian Electric (Honolulu, HI)
- …requirements, within budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests, ... needs (new or modifications). As needed, provides second-level technical support for Help Desk . + Collaborate with Development, Infrastructure, and Desktop… more
- TEKsystems (New York, NY)
- …funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. Title: Help Desk Contractor Duration: 6 month extendable contract - ... report progress, blockers, and insights. Required Skills & Experience * Help Desk or IT support experience: 2-4...are trying to automate and get away from the Tier 1 tickets. Looking for some who can program… more
- Two95 International Inc. (Wayne, PA)
- …Type : Full Time Salary : $Open (Best Possible) YOU'RE GOOD AT: + Monitoring JIRA Help Desk system for work intake from problem tickets to service requests + ... Providing Tier 1-3 hardware support on Apple, HP, Lenovo, Microsoft laptop systems + Providing Tier 1-3 software end user support in Windows, Mac OS, VoIP,… more
- Mom's Meals (North Jackson, OH)
- …attitude with interacting with customers, regardless of technical challenges + Respond to help desk tickets, emails, and phone calls to assist users with ... excellent customer service and escalating more complex problems to Tier 2 or specialized IT teams. Work hours are...0-1 year of experience in an IT support or help desk role + Certifications such as… more