- Expedient (Cleveland, OH)
- …develop troubleshooting guides Qualifications + Experience: 2+ years in technical support, help desk , or IT operations (SaaS/cloud services preferred) + Skills: ... success and product evolution. Key Responsibilities + Primary Focus (80%): + Provide tier -1 support for AI CTRL clients across multiple channels + Troubleshoot and… more
- SMBC (Jersey City, NJ)
- …ad-hoc and scheduled training sessions to enhance user understanding of Coupa. + Monitor help desk trends and user activity to identify areas for process ... SMBC Group is a top- tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services,… more
- Serco (Washington, DC)
- …Maintains expert-level knowledge of their ship specification sections and first tier references iso interpretation of technical requirements and verification of ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to… more
- SAIC (Honolulu, HI)
- …experience in lieu of degree may be considered + 3-5 years' experience managing help - desk support for organizations of over 1000 personnel + Prior experience ... SAIC is seeking a Lead for IT Support. The IT Lead provides Tier 3 technical support and leads advanced troubleshooting, system optimization, and infrastructure… more
- Nucor Steel Auburn, Inc. (Jackson, WI)
- …our teammates and the communities we serve. Nucor supports its teammates with top- tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth ... processes, procedures, and programs to deliver innovative solutions to help align the workforce with the strategic goals of...AND WORK ENVIRONMENT: + Prolonged periods sitting at a desk and working on a computer. + This position… more
- Oracle (Dover, DE)
- …Report weekly on work activity to the Manager of Network and Telephony Work closely with Help Desk staff to implement call scripts and provide training of 1st ... tier support resources Work with manufacturers, VAR's and internal sourcing teams to scope out specifics of purchases, ensuring best price and vendor support during… more
- TekSynap (Ashburn, VA)
- …+ Experience: Minimum of seven (7) years of experience as a Tier III senior cyber security analyst performing intelligence analysis, collection management, and ... promotions, compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8027_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- TekSynap (Ashburn, VA)
- …eligible) + Experience: A minimum of five (5) years of experience as a Tier III senior cyber threat hunt analyst performing threat analysis, technical analysis, and ... promotions, compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8029_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- Intelligent Waves (Fort Belvoir, VA)
- …Masters with 6 - 10 years of prior relevant experience in a network operations, help desk , or IT support role. Specific experience, education and training may be ... incident tickets, reports (BMC Smart Reporting), tasks, and work orders. + Support Tier I - III system, networking, and engineering personnel to ensure network… more
- Serco (Suffolk, VA)
- …cell movement and logistics plans for Multi Combatant Command (CCMD) and CCMD Tier 1 & 2 exercises. Additionally, the planner provides input and expertise in ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to… more