- M. C. Dean (San Jose, CA)
- …+ Provide assistance to end users in accessing and using IT systems. + Answer Help desk phone calls; triage initial phone calls providing support and determine ... Security Systems in support of the endpoint devices. The position provides Tier 1 administrative support for various projects and programs. Main responsibilities… more
- Dobson Fiber (Oklahoma City, OK)
- …applicable short-course diploma. . 2 to 4 years of experience working in a Help Desk /System Support position. . Working knowledge of various operating systems, ... diagnosis and guiding users through step-by-step solutions in a call center environment. The Tier 1 NOC tech fields calls from user base and creates the initial… more
- EPS Corporation (Dahlgren, VA)
- …accurately. + Document all service requests, incidents, and resolutions within the designated help desk system. + Escalate complex technical issues to higher- ... tier support when necessary while maintaining communication with the end user. + Support user account management, system access, and password resets in compliance with security policies. + Deliver professional and courteous customer service, maintaining a… more
- CACI International (Sterling, VA)
- …+ Provide internal consulting, technical guidance, information, and support to application developers, help desk , and field support staff + Assist in internal ... training programs + Provide Tier IV escalation support of CBP's Enterprise Wide Area Network Infrastructure + Troubleshoot multiple MPLS networks in a highly secure… more
- Patten CAT (Davenport, IA)
- …Orientation, Diesel Engines, Electrical 1, Electrical 2, Hydraulics, Powertrain 1, Powertrain 2, Tier 4 Final Emissions, Fuel Systems and A/C. + When individuals are ... usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone...a remarkable team of people to work with. Need help finding the right job? We can recommend jobs… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... environment. Your Responsibilities: - Designs, develops, implements, and maintains multi- tier .NET applications to support agency business operations and strategic… more
- Qualtrics (Provo, UT)
- …VoIP, video conferencing, and other platforms. + Respond to IT service desk requests and provide solutions based on existing documentation. + Perform routine ... + 4+ years of experience as 1st or 2nd tier IT Support + Degree in Computer Science, Information...leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the… more
- Serco (Fort Shafter, HI)
- …complex challenges, improve processes, and utilize the latest technologies to deliver top- tier products and services to our customers. The positions on this contract ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to… more
- ASM Global (Central Park, WA)
- …event materials, and managing general correspondence. + Collaborate closely with the front desk , management, and event staff to help create memorable guest ... across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top- tier clients to deliver exceptional experiences. ASM Global, the world… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …new capabilities and change requests/enhancements on existing capabilities * Provide direct user support ( Tier 1/2 service desk ) * Act as liaison with client for ... aptitude to research problems, and the wisdom to know when to ask for help * Ability to collaborate with team members and prioritize work assignments after learning… more