• Systems Administrator 2

    Nightwing (Annapolis Junction, MD)
    …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in… more
    Nightwing (10/13/25)
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  • Modernization Cyber Systems Administrator - SA2

    Lockheed Martin (Hanover, MD)
    …along with implementing operating systems enhancements to improve reliability and performance * Provide Tier 1 \( Help Desk \) and Tier 2 \(Escalation\) ... problem identification, diagnosis and resolution of problems * Optimize system operations and resource utilization, and perform system capacity analysis and planning * Provide support for the dispatch system and hardware problems and remains involved in the… more
    Lockheed Martin (10/10/25)
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  • System Administrator ( All Levels)

    Lentech, Inc (Fort Meade, MD)
    …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. . Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... problem identification, diagnosis and resolution of problems. . Provides support for the escalation and communication of status to agency management and internal customers. . Provides support for the dispatch system and hardware problems and remains involved… more
    Lentech, Inc (10/07/25)
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  • System Administrator Level 2

    Jovian Concepts, Inc. (Annapolis, MD)
    …and problem resolution for all of the client\/server\/storage\/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in… more
    Jovian Concepts, Inc. (10/07/25)
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  • Tier 2 Service Desk Analyst

    GovCIO (Washington, DC)
    …in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience. ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2-service- desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_ **Category** _IT… more
    GovCIO (12/10/25)
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  • Network Security Administrator

    CACI International (Columbia, MD)
    …for all of the network devices, firewalls, VPNs, web proxies, load balancers, etc. - Provide Tier 1 (Basic help desk resolution) and Tier 2 (in-depth ... and operation of Information Technology Network Security Boundaries. - Provide Tier 1 problem identification, diagnosis, and resolution of problems - Provide… more
    CACI International (09/25/25)
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  • Business Analyst - 1

    MyFlorida (Tallahassee, FL)
    …TRIRIGA, Report Services, and Content Management Systems. + Serve as back-up to the AskTRIRIGA help desk to provide Tier 1 customer service to TRIRIGA users. ... stakeholders. + Plan and conduct studies of problems and procedures. + Help customers align business processes with out-of-the-box TRIRIGA solutions. + Recommend… more
    MyFlorida (12/09/25)
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  • End User Support-IT Field Services

    AccentCare, Inc. (Austin, TX)
    …365, Teams, OneDrive, and secure remote access. + Triage and resolve escalated issues from the Help Desk . + Coordinate with Tier 3 teams and field services ... and email communication, diagnosing problems, and performing troubleshooting activities. + Provide Tier 1 & 2 support for executives and their admins, including… more
    AccentCare, Inc. (12/11/25)
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  • Systems Administrator

    General Dynamics Information Technology (Fort Belvoir, VA)
    …or more operating systems. + Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems. + ... of hardware failures. + Collect data for proper escalation and resolution by Tier 2/3. + Perform network management services to include: monitoring network device… more
    General Dynamics Information Technology (12/02/25)
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  • Technology Help Desk Supervisor

    Robert Half Technology (Grand Island, NE)
    Description The Technology Help Desk Supervisor role is to lead and support the help desk team in Grand Island, Nebraska. This role requires a confident ... service. The ideal candidate will have prior experience managing help desk operations and a strong technical...ensuring efficient workflows and prompt issue resolution. * Manage Tier 1 and Tier 2 incidents, guaranteeing… more
    Robert Half Technology (11/24/25)
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