- Robert Half Technology (Jacksonville, FL)
- …supporting internal staff. Requirements Qualifications: + 2+ years of IT support or help desk experience. + Strong knowledge of Windows and/or macOS ... Description We are seeking a skilled IT Support Specialist to join our team and provide hands-on...support in a corporate environment. Key Responsibilities: + Provide Tier 1 & 2 technical support for desktops, laptops,… more
- Ferrotec USA (Livermore, CA)
- …and support. Sets up and troubleshoots PCs, provides user training, administers help - desk support, and maintains hardware. Administers the network, the network ... progressive IT support experience, with at least 1 year in an escalation or Tier 2 capacity . Familiarity with IT platforms (eg, HALO, IssueTrak, ConnectWise, or… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Groveport, OH)
- …experience in a technical supported manufacturing or distribution environment a plus. Related Help Desk , Desktop, & Network Troubleshooting experience a plus. + ... equipment, shop floor data collection terminals, hand-held terminals, HMI's, etc. * Tier 1 support and administration of telephony and voicemail systems. Installs… more
- Koniag Government Services (Seattle, WA)
- …support + Mobile Device Management (MDM) Services support + Shared Service and Help Desk Services support, such as: + Provide Tier Zero (0), One (1), Two ... (2), and Three (3) Shared Service and Help Desk Services Support for the OGC...Desk Services phone line in the following order: Tier Zero (0), Tier One (1), … more
- NuAxis Innovations (Washington, DC)
- …for Tier I and Tier II staff as needed. + Coach Help Desk personnel, guiding, teaching, and implementing best business practices. + Establish training ... **Essential Functions:** This role supports continuous process improvement and Tier I and Tier II training needs:...Knowledge Management Specialist to capture and publish help desk articles: + Classify, tag, and… more
- TEKsystems (Washington, DC)
- …Deskside Support Technician with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... years of professional experience supporting macOS (MacBooks). They'll provide Tier 2 and Tier 3 deskside end...team. Duties: * Escalation point for Junior and Mid-level desk side engineers. * Ability to act independently in… more
- CACI International (Denver, CO)
- …such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft Office Specialist certification or demonstrable ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...of formal education. Minimum 3 years of experience in Help Desk support, IT service desk… more
- CACI International (Chantilly, VA)
- …IT operations in lieu of formal education. + Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. + ... as HP OpenView or CA Concord. + HDI Customer Help Desk Analyst certification or equivalent. +...Desk Analyst certification or equivalent. + Microsoft Office Specialist certification or demonstrable proficiency with Office suite. +… more
- Newtown Savings Bank (Newtown, CT)
- …The role has a remote option of one day per week. PRIMARY RESPONSIBILITIES + Top Tier Help Desk Escalation Support: Works with the team to provide technical ... IT Manager, the administrator supervises the Senior Business Analyst, IT Security Specialist , Senior System Support Analyst, and System Support Analyst. This is an… more
- City of Tacoma WA (Tacoma, WA)
- …be part of the Utility Technology Services (UTS) Desktop Support and Service Desk team that provide support for various services provided by Utility Technology ... customers, resolving end user technology related issues at a tier 1 or tier 2 function, troubleshooting...the functions of and methodologies of a IT Helpdesk Specialist as well as be involved in all levels… more