- Path Construction (Arlington Heights, IL)
- …please visit our website at www.pathcc.com. Responsibilities: + Provide employee helpdesk support for systems and devices including computers, iPhones, network and ... on current IT-related processes and systems, delivering new user orientation, helpdesk support, and administering other training activities or platforms + Manage… more
- New York Botanical Garden (Bronx, NY)
- …Duties & Responsibilities: + Assist employees with computer related issues (via helpdesk , Teams, phone, and email) + Manage the flow, prioritization, and assignment ... of helpdesk tickets and requests + Manage installations, upgrades and...systems + Assist in the selection process for new helpdesk related solutions + Author or edit user guides… more
- Hyundai Autoever America (Savannah, GA)
- …ESSENTIAL FUNCTIONS: * Manager assigned tasks and quickly respond to and process Helpdesk tickets using ITSM in a timely and reliable manner. * Install, maintain, ... * Open/Close and update incident history via Service Now, or other Helpdesk applications, as assigned. * Backup/Restore user profiles and data, in-compliance with… more
- Parsons Corporation (Centreville, VA)
- …to ensure smooth operations of the network engineering team, to include a 24/7 helpdesk . + Supervise and continually enhance operations of the helpdesk . + Create ... new and reoccurring issues. + Collect and analyze metrics from the helpdesk and overall system performance. + Evaluate system performance and make recommendations… more
- Lockheed Martin (Orlando, FL)
- …The selected candidate will serve as a member of the N\-MRO Tier II Helpdesk Team\. Their duties will encompass Tier II call resolution and support, often serving ... call resolutions\. A minimum of two years of experience in Customer Service/ Helpdesk is mandatory\. Proficiency in standard PC office applications such as Microsoft… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be ... evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential. + In-depth knowledge of… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first ... is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong knowledge of desktop… more
- Stew Leonard's (Norwalk, CT)
- …at least 18 years and older_ Position Description: This is a Level 2 Helpdesk position reporting to the Manager of Support Services. This person will circulate ... between stores on a regular basis. Your day-to-day: + Provide second level helpdesk support + Troubleshoot and resolve user desktop computer problems + Install new… more
- System One (Chantilly, VA)
- …+ Collaborate with client's leadership on needs and priorities + Collect and analyze helpdesk data, streamline operations: + Act as a liaison between the client and ... the Help Desk + Record and analyze helpdesk ticket metrics, track call volume, etc + Manage future MASS Helpdesk SharePoint site, post videos, etc + Be aware of… more