• Sr IT Operations Lead

    TekSynap (Washington, DC)
    **Responsibilities & Qualifications** **RESPONSIBILITIES** + Oversee and manage helpdesk operations to ensure prompt resolution of issues and effective end-user ... and service tickets, ensuring timely resolution. + Lead and supervise helpdesk personnel, promoting adherence to established service standards. + Leverage knowledge… more
    TekSynap (12/16/25)
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  • Sr. Support Analyst

    Brookfield Properties (San Ramon, CA)
    …internal clients including office and site staff. What You'll Bring: + 5+ years helpdesk /deskside experience as well as some hands-on desk side support (2nd level) + ... technical customer support industry experience + Experience in quality monitoring, helpdesk practices, root cause analysis + Willingness to participate in quality… more
    Brookfield Properties (12/16/25)
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  • Customer Service Engineer

    NANA Regional Corporation (San Antonio, TX)
    …catalog, ensuring accurate and up-to-date customer service offerings. + Oversee helpdesk operations, managing tickets from submission to resolution while maintaining ... and implement process improvements. + Design and deploy customer surveys for helpdesk , projects, and enterprise support to drive service enhancements. + Partner with… more
    NANA Regional Corporation (12/13/25)
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  • Service Desk Contractor - Inventory Specialist

    ManpowerGroup (Columbus, OH)
    …which will align successfully in the organization. **Job Title: IT Helpdesk & Asset Management** **Location: Columbus, Ohio** **Pay Range: $30-$32hr** (official ... Holders** only please **What's the Job?** + Support both Helpdesk operations and IT Asset Management functions in a...and network issues to end users. + Respond to helpdesk tickets via phone, email, and in-person, troubleshooting and… more
    ManpowerGroup (11/26/25)
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  • IT Service Desk Lead

    Xeris Pharmaceuticals, Inc. (Chicago, IL)
    …ensuring efficient service delivery, and driving continuous improvement across the helpdesk function in a Microsoft centric environment. This role serves as ... equivalent work experience preferred + 5+ years of progressive experience in IT support/ helpdesk roles + Proven supervisory experience with a strong grasp of … more
    Xeris Pharmaceuticals, Inc. (11/08/25)
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  • Information Technology Technician

    The Raymond Corporation (Charlotte, NC)
    …not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance ... between users, IT suppliers, and contractors. Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established… more
    The Raymond Corporation (11/01/25)
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  • Business Analyst

    City of New York (New York, NY)
    …and testing; - Perform User Acceptance Testing on CityTime reports; - CityTime Helpdesk website server maintenance; - CityTime Helpdesk website modification; - ... Develop new CityTime ad hoc report; - Maintain Config viewer on the CityTime Helpdesk website and; - Maintain Labor Allocation (LA) tool used for agency specific LA/… more
    City of New York (10/23/25)
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  • IT Technician

    Making Opportunity Count Inc (Fitchburg, MA)
    …Overview: The IT Technician will respond to user requests assigned through the IT Helpdesk . The position will also resolve system and network issues and work on ... resets, software installations, printer connections, and system setups. + Meet defined helpdesk response and resolution SLAs + Document issues and resolutions in a… more
    Making Opportunity Count Inc (01/15/26)
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  • Head of Digital Experience, Global Technology…

    S&P Global (Southfield, MI)
    …+ Ensure reliable hybrid meeting experiences across regions and facilities **Global Helpdesk & Support Operations** + Lead a global, follow-the-sun end-user support ... across multiple regions and time zones + Proven experience running global helpdesk and end-user support operations + Deep expertise in collaboration platforms (M365,… more
    S&P Global (01/15/26)
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  • Manufacturing Plant IT Desktop Support Technician

    TEKsystems (Perrysburg, OH)
    …qualified candidates to support their IT department's Desktop Support team. Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT ... and the plant wireless and wired ethernet networks. * Used a Servicenow helpdesk application to manage IT support tickets to configure applications and repair… more
    TEKsystems (01/15/26)
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