- Robert Half Technology (Reno, NV)
- …+ Document procedures and maintain accurate records within ticketing and helpdesk systems. Technical Environment + Large-scale data center environment + Windows ... Active Directory + Mac OS support + Remote Desktop tools and helpdesk ticketing/tracking platforms Requirements Required Qualifications + 3-5 years of IT support… more
- Leidos (Fort Belvoir, VA)
- …insights to the technical team to drive product improvements. + Respond to helpdesk emails, troubleshoot issues, and escalate complex problems to the technical team ... technical or software training in a professional setting. + Familiarity with helpdesk ticketing systems and workflows. + Demonstrated ability to write and maintain… more
- TEKsystems (Washington, DC)
- …Desktop, Technical support, Hardware, Password reset, Vpn, Remote support, Helpdesk troubleshooting, Software Support, Support desk, problem resolving, user ... desk,Troubleshooting,Customer service,Service desk,Phone support,Support,Windows,Ticketing system,Desktop,Technical support,Hardware,Password reset,Vpn,Remote support, Helpdesk troubleshooting,Software Support,Support desk,problem r Additional Skills… more
- Robert Half Technology (Uniondale, NY)
- …workstations and cubicles for new employees and contractors. * Address helpdesk tickets related to hardware, software, operating systems, and user accounts. ... related field, or at least 2 years of experience in desktop support or helpdesk roles. * Certification in Microsoft Operating Systems or Networking is preferred. *… more
- Insight Global (Fort Worth, TX)
- …help deliver technical solutions. The ideal candidate will need level 2 IT Helpdesk experience and some knowledge of transportation management. You will focus on ... years working as a Business Analyst 2 past years working within Helpdesk / IT Support Extensive experience with Excel for documenting projects/ requirements… more
- Union Hospital Health Group (Terre Haute, IN)
- …needs of every patient, and handles difficult situations with professionalism. + Helpdesk : Serves as first point of contact for customers seeking technical ... assistance, manages helpdesk tickets in a timely manner, performs remote troubleshooting, determines best solution based on issue, walks customer through the… more
- Safran (Cincinnati, OH)
- …or related field * Minimum 3 years of experience in IT Support, Helpdesk , or Service Desk environment. * Experience with ServiceNow or comparable ticketing system. ... Additional Requirements * On-call availability as scheduled by the IT HelpDesk Manager. **Annual salary** TBD **Job location** **Job location** North America,… more
- Motion Recruitment Partners (Boston, MA)
- …Device Management (MDM) platform, preferably Intune * Experience working with a helpdesk ticketing platform such as ServiceNow * Familiarity with both Android and ... to reconcile physical inventory against digital records **User Support & Helpdesk Operations** * Provide support for mobile device issues, including connectivity… more
- Xerox (Providence, RI)
- …fleet, monitor performance, and coordinate service response + Provide on-site helpdesk support and act as point-of-contact for escalations + Administer workflow ... generate regular client-facing reports + Integrate and operate within client ticketing/ helpdesk systems + Collaborate with service teams and escalate major incidents… more
- Crane 1 Services, Inc. (West Chester, OH)
- …on device usage and best practices. + Collaborate with the HR team IT helpdesk as required streamline onboarding processes. + Assist in educating technicians on new ... support platform rollouts. Qualifications: + 1-2 years of experience in IT Level 1 Helpdesk support or a similar role. + Familiarity with Windows, macOS, iOS, and… more