- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... that manages procurement citywide, from planning and release of agency solicitations to payment of vendors. Annually, agencies procure billions in products and services from a diverse pool of vendors that represent various industries. MOCS therefore aims to… more
- City of New York (New York, NY)
- …Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk /desktop support for hardware and software computer systems and peripherals. Support and ... set up audio/visual equipment, computers, and Laptops in several conference rooms, training rooms and Auditorium. Assist with IMAC's (Installs, Moves, Adds, & Changes) with the computer systems and peripherals for all DYCD staff at the 2 Lafayette St. and 123… more
- Cintas (Mason, OH)
- …these practices in a Fortune 500 company. Role: + Assist with the day-to-day HelpDesk support of our Partners + Assess deployment tools and processes for creating a ... secure, quality end user experience for our Partners + Learn, understand, and apply industry standards and best practices + Assist in organizational maturity assessments and initiatives + Work collaboratively with internal and external IT resources to document… more
- Cushman & Wakefield (Austin, TX)
- …indicators against service level agreements; ensure KPI compliance. + Provide facilities helpdesk services and monitor workflow for all facilities cases to ensure ... consistent quality of service. + Update and maintain accurate records and official documentation for the site(s), including web pages as needed. + Seek ways to constantly reduce costs and improve operational standards. **Key Competencies** + Communication… more
- ABBTECH Professional Resources, Inc. (Vienna, VA)
- …Good communication and customer service skills Additional Information: + Experience with general IT helpdesk (Tier 1 or 2) would be a plus. + Availability to appear ... on the client site during standard business hours **Position Details:** + Pay Rate / Range: $40-$43 _The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position's… more
- City of New York (New York, NY)
- …plans for all agency locations. - Assist in the management of the Facilities Helpdesk Inbox, ensuring that inquiries and notifications are responded to in a timely ... manner. - Assist in space planning activities, including performing test fits. - Participate in facility management meetings. - Assist in several other major areas of responsibilities of the unit as needed. These areas include the following: Office Services,… more
- CACI International (Reston, VA)
- …documentation * Perform and support Travel testing efforts * Provide end-user helpdesk support in the production environment of SAP S4 and GO.gov solution ... * Author change requests as needed for either break-fix or enhancements in a production environment, including documenting change requests, testing, and migrating the change through the landscape. * Analyze and decompose complex business requirements *… more
- Reyes Holdings (Rosemont, IL)
- …and escalate appropriately based on levels of urgency with customers, helpdesk personnel and developers using solid negotiation and conflict management skills. ... Run root-cause analysis and post-mortem assessments with Vendors, RH & MBIT + Help the business implement technological solutions, including managing the requirements of a project or program and communicating progress clearly to all stakeholders' levels +… more
- GCI Communication Corp (Anchorage, AK)
- …four (4) years of combined work experience in customer service, helpdesk , LAN/WAN Networking, Telecommunications. * Preferred: + Associate degree in ... telecommunications, computer science, electronics or relevant field. + Experience/knowledge of LAN / WAN Networking. + Microsoft, ITIL, CompTIA, Cisco certifications. + Telecommunications experience. + Other telecom industry or job specific certifications.… more
- Capgemini (NY)
- …Office Suite, Microsoft Exchange (on-prem and Office 365 cloud), A/V equipment, Helpdesk ticketing systems (ie ServiceNow), hard drive encryption products (ie Apple ... Filevault, PGP, Credant), enterprise backup products (ie Connected Backup), SAP, SCCM, Microsoft deployment tools, network printing, consumer/home/soho network equipment (ie routers, switches, wireless access points, powerline ethernet adapters, etc.) **Life… more