- General Dynamics Information Technology (Chantilly, VA)
- …and maintaining weekly and monthly metrics reporting, providing comprehensive helpdesk metrics, and managing ad hoc support requests.** **Provide technical ... support via phone and/or email to local and off-site users.** **Analyze and respond to incidents, determining the level of support required.** **Collaborate with users to diagnose problems, investigate causes, and recommend solutions.** **Resolve issues within… more
- Bright Horizons (Newton, MA)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Access Dubuque (Dubuque, IA)
- …Document internal procedures + Excellent customer service skills. + Follow helpdesk /desktop support best practices (ITIL-centric) to ensure accurate, timely problem ... resolution. + Demonstrates basic knowledge of general IT Systems and network concepts, principles, and procedures Sponsorship is not available for this position Primary Contact 104266 Stacy Kammes VP-Human Resources, Administration ### Phone Phone Phone Fax… more
- Insight Global (Fort Myers, FL)
- …Requirements 3+ years of experience in technology, service desk, and helpdesk Strong knowledge of hardware, software, and network troubleshooting Strong knowledge ... of Active Directory and Microsoft 365 user administration Experience with remote management of client computers and servers Experience with incident analysis, problem management, and the ability to sustainably remove inefficiencies in the support process… more
- CAI (Trenton, NJ)
- …Extron, Polycom, Adobe, and Camtasia experience a plus) + Hands-on, helpdesk experience within the Windows environment + Experience with virtual conferencing ... platforms such as Zoom, Teams, Skype, GoTo meetings, Webex, and assisting with the hosting of meetings + Proven ability to diagnose and troubleshoot both A/V and PC-related technical issues + Ability to work with senior management supporting events and cope… more
- General Dynamics Information Technology (Chantilly, VA)
- …developing and maintaining routine operational metrics reporting, and providing detailed helpdesk metrics.** **What YOU'LL NEED TO SUCCEED (Required)** **Bring your ... technical expertise along with a drive for innovation to GDIT. The Mid-Level Tier III Administrator must have:** **Education:** **Bachelor's Degree in Computer Science or related field.** **Clearance:** **Active Secret security clearance.** **Certification:**… more
- Astronics (Kirkland, WA)
- …+ User administration for Astronics applications. + Provides support to helpdesk , business system staff or less experienced systems administrators. + Analyze ... complex business needs presented by the users and recommends and/or implements technical solutions in line with existing solutions. + Promote code changes to live systems using a Source Code Management application. + Develop and maintain all backup procedures… more
- Bright Horizons (Carlsbad, CA)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- New York State Civil Service (Batavia, NY)
- …to resolve unique Level 2, 3 and 4 enterprise issues in helpdesk -based environment.* Resolve help desk tickets by diagnosing, troubleshooting, referring to ... specialists, arranging repairs, user education/training, etc. Follow up with users and document activities in the ticketing system* Establish and maintain a professional working relationship with the user community, co-workers, and management to effectively… more
- Omni Hotels (Atlanta, GA)
- …and internal reservations, communicating any issues to Reservation Manager or OmniRez HelpDesk Supervisor. . Assist in completing all email reservations. . Research ... outstanding Travel Agent Commissions for groups. . Research and charge for all no-shows, cancelations, and deposits. . Other reservations tasks or duties not outlined above, but assigned by leadership Qualifications . Knowledge of four-diamond / four-star… more
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