- Weston & Sampson (Manchester, NH)
- …Do: + Provide ongoing design technology software support through the companies Helpdesk program. + Deploy new software and upgrades and provide troubleshooting of ... software issues. + Assist with training and skills development of design staff. + Assist in developing and maintaining design standards, CAD and Revit standards, project templates and families, and standard details library. What You Will Bring: + 3 to 5+ years… more
- TEKsystems (Rockville, MD)
- …as the escalation line of support for complex IT support issues from helpdesk staff, employees, and team members -Monitors, manages, and tests desktop system backups ... -Processes new hires, employee changes, and separations including network and telephone account creations/modifications and coordination of equipment configuration and installation -Receives and tracks hardware assets according to policy and process equipment… more
- New York State Civil Service (Albany, NY)
- …refining those processes on an ongoing basis.- Works with application and helpdesk teams on keeping server and client-side Oracle drivers up-to-date.- Effectively ... works with Oracle Support and their support portal, including understanding how their portal integrates with hardware assets, ASR fault monitoring, etc, and maintaining those functionalities.- Understands Oracle licensing and work to keep us in compliance with… more
- Insight Global (Baton Rouge, LA)
- …IT, Computer Science, or related field - At least 1 year of equivalent helpdesk experience - Proficiency in computer hardware diagnostics and PC repair - Familiarity ... with Microsoft 365, Active Directory, and basic networking concepts - Excellent verbal and written communication skills with a customer-first mindset - Ability to prioritize and manage multiple tasks in a fast-paced environment - CompTIA A+ or similar IT… more
- Insight Global (New York, NY)
- …feedback). -Trainer enablement (# trainers certified/validated; session quality scores). Helpdesk reduction in "how‑to" tickets for common tasks. Compensation: ... $53/hr to $65/hr. Exact compensation may vary based on several factors, including location, skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical,… more
- Insight Global (Herndon, VA)
- …for the IAM Environment: o performance monitoring o problem troubleshooting / helpdesk response o utilization, availability and growth patterns (capacity planning) o ... landscape design, configuration and standards o 24/7 support, escalation and SLA models o IMAC (installation, move, add, change) services for systems and applications o change management methodology and communication strategy * Create and maintain… more
- Agriland FS (Winterset, IA)
- …+ Understands and ensures proper administration of Agvance security setup + Utilizes Helpdesk software to track incoming support calls + Places and tracks service ... calls for outside vendors What we need from you: + Two year degree in business, computer support, IT or equivalent work experience. + Experience utilizing business software with an understanding of basic administrative and accounting business functions +… more
- Robert Half Technology (Nashville, TN)
- …and support. Requirements Qualifications: + Proven experience in desktop support, IT helpdesk , or a related role. + Proficiency in troubleshooting hardware and ... software issues. + Familiarity with Windows and Mac operating systems. + Strong communication and interpersonal skills. + Ability to work independently and as part of a team. + Knowledge of IT security best practices. + IT certifications (eg, CompTIA A+,… more
- Protective Industrial Products (Latham, NY)
- JOB SUMMARY The IT Support Desk Supervisor leads and manages the helpdesk team to ensure timely and effective resolution of technical issues. They design and ... implement support processes and policies that enhance service delivery and align with organizational goals. By leveraging KPIs and performance metrics, the supervisor identifies continuous improvement opportunities to optimize team efficiency and customer… more
- Leidos (Alexandria, VA)
- …use and update Knowledge Articles (KAs) for use by customers and helpdesk personnel. + Establish comprehensive availability and capacity management solutions using ... lessons learned. + Manage major projects to include deployment of new Distribution Points, major version upgrades, and expanding capabilities in an evolving enterprise. + Provide follow-up reports (technical findings, feedback, resolution steps taken, After… more