- Kimber Mfg., Inc. (Troy, AL)
- SUMMARY/OBJECTIVE The IT Support Specialist II provides helpdesk support and serves as a bridge between frontline helpdesk technicians and the network/system ... & RESPONSIBILITIES + Provide Tier 2/Tier 3 technical support for escalated helpdesk tickets, including hardware, software, and network-related issues. + Assist with… more
- LifeCenter Northwest (Bellevue, WA)
- …modification requests, and support requests. + Answers staff questions via phone, helpdesk ticketing system, and in person. + Triages helpdesk tickets. ... 3 as appropriate. + Troubleshoots computer problems and maintains records via helpdesk . + Determines source of computer problems, ie, hardware, software, network,… more
- Ivyhill Technologies LLC (College Park, MD)
- …project located in College Park, MD. The qualified candidates will support a helpdesk by addressing inquiries and requests for assistance received via phone calls ... will conduct him/herself in a professional manner, open a helpdesk ticket to record the inquiry details, provide a...fax machines, phones and ticketing systems + Comply with helpdesk and government agency policies and procedures + Document,… more
- TEKsystems (Rocklin, CA)
- …troubleshooting skills. Skills Access, MS Word, Queries, Password Reset, XP, Helpdesk , Escalation, Support, Ticketing System, Help desk, Support, Active directory, ... Skills Details Access, MS Word, Queries, Password Reset, XP, Helpdesk , Escalation, Support, Ticketing System,Help desk,Support,Active directory,Office 365,Windows 7,Desktop… more
- TekSynap (Washington, DC)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Oversee and manage helpdesk operations to ensure prompt resolution of issues and effective end-user ... and service tickets, ensuring timely resolution. + Lead and supervise helpdesk personnel, promoting adherence to established service standards. + Leverage knowledge… more
- Brookfield Properties (San Ramon, CA)
- …internal clients including office and site staff. What You'll Bring: + 5+ years helpdesk /deskside experience as well as some hands-on desk side support (2nd level) + ... technical customer support industry experience + Experience in quality monitoring, helpdesk practices, root cause analysis + Willingness to participate in quality… more
- Quality Technology Services, LLC (Suwanee, GA)
- …+ Answer phones and respond to customer/employee requests. + Respond to internal Helpdesk support tickets. + Respond to alarms and take appropriate action to correct ... more years of IT experience in a customer-focused role ( Helpdesk , Application or Service Desk support). Two or more...more years of IT experience in a customer-focused role ( Helpdesk , Application or Service Desk support). Two or more… more
- NANA Regional Corporation (San Antonio, TX)
- …catalog, ensuring accurate and up-to-date customer service offerings. + Oversee helpdesk operations, managing tickets from submission to resolution while maintaining ... and implement process improvements. + Design and deploy customer surveys for helpdesk , projects, and enterprise support to drive service enhancements. + Partner with… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be ... evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential. + In-depth knowledge of… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first ... is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong… more