- Cayuse Holdings (Pendleton, OR)
- …a Referral (https://careers-cayuseholdings.icims.com/jobs/1298/tier-1.0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** ... _US-OR-Pendleton_ **ID** _102224_ **Category** _Information Technology_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _No_ **Clearance Required** _None_ more
- Leidos (Reston, VA)
- …This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is technical, customer oriented ... and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should be detail oriented in order to capture customer inquiries… more
- Mass Markets (Dallas, TX)
- …WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with hundreds of customers ... each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties… more
- General Dynamics Information Technology (Fairfax, VA)
- …The FSA ID, comprised of a user-selected username and password, provides the method by which students, parents, and borrowers authenticate their identity to access ... their federal student aid information. The FSA ID Help Desk assists students, parents, and borrowers to resolve issues regarding creation and use of FSA IDs. **JOB RESPONSIBILITIES:** + Assist students, parents, and borrowers to resolve issues regarding… more
- Louisville/Jefferson County MSD (Louisville, KY)
- …Annually PC Support Specialist I Serves as front line support for all Helpdesk phones. Quickly understands end user problems and assigns tickets within the ... Helpdesk system. Provides troubleshooting support to end-users and customers....backup for the PC Support Specialist I. Works the Helpdesk as needed. Provides support in accordance with established… more
- General Dynamics Information Technology (Rosslyn, VA)
- …and minimize downtime. + Leads the development and upkeep of helpdesk knowledge base articles, facilitating continuous learning and efficient problem resolution ... experience. + Relevant professional certifications, such as ITIL or Helpdesk Institute certification or equivalent required + A minimum...minimum of 5 years of experience in an IT helpdesk or customer service role is required, with at… more
- Export-Import Bank of the United States (Washington, DC)
- …all Infrastructure Operations including Systems/Network Engineering, Security Engineering, Helpdesk , SOC, and is responsible for analyzing customer requirements ... include, but are not limited to: Oversees the development and maintenance of Helpdesk ticketing, problem resolution, and asset tracking systems in support of help… more
- TEKsystems (Minneapolis, MN)
- Description: Messerli and Kramer is seeking a Helpdesk Support and Systems Analyst position to our Information Technology department. They are looking for a strong ... to collaborate with a team of four other technical support professionals (the Helpdesk Team) to provide on‐site and over‐the‐phone primary support to around 100 end… more
- IQVIA (Bethlehem, PA)
- …requests based on client's need + Pre-approve data change requests raised by Helpdesk staff + Coordinate the implementation and review of the data changes Help ... desk support (20%) + Review Helpdesk tickets that get escalated from Helpdesk to Project Management + Take appropriate actions to resolve the tickets as quickly… more
- State of Massachusetts (Worcester, MA)
- …new users and computers and support on-boarding and off-boarding activities * Provide helpdesk support via phone, email, chat, in person and through helpdesk ... and online platforms. * Assist in the management of the Helpdesk platform and respond to IT Helpdesk requests in a timely manner * Assist in the management… more