- Parsons Corporation (Centreville, VA)
- …to ensure smooth operations of the network engineering team, to include a 24/7 helpdesk . + Supervise and continually enhance operations of the helpdesk . + Create ... new and reoccurring issues. + Collect and analyze metrics from the helpdesk and overall system performance. + Evaluate system performance and make recommendations… more
- Path Construction (Arlington Heights, IL)
- …please visit our website at www.pathcc.com. Responsibilities: + Provide employee helpdesk support for systems and devices including computers, iPhones, network and ... on current IT-related processes and systems, delivering new user orientation, helpdesk support, and administering other training activities or platforms + Manage… more
- New York Botanical Garden (Bronx, NY)
- …Duties & Responsibilities: + Assist employees with computer related issues (via helpdesk , Teams, phone, and email) + Manage the flow, prioritization, and assignment ... of helpdesk tickets and requests + Manage installations, upgrades and...systems + Assist in the selection process for new helpdesk related solutions + Author or edit user guides… more
- Hyundai Autoever America (Savannah, GA)
- …ESSENTIAL FUNCTIONS: * Manager assigned tasks and quickly respond to and process Helpdesk tickets using ITSM in a timely and reliable manner. * Install, maintain, ... * Open/Close and update incident history via Service Now, or other Helpdesk applications, as assigned. * Backup/Restore user profiles and data, in-compliance with… more
- TEKsystems (New York, NY)
- …CANDIDATE MUST HAVES: + Ability to work on W2 + Prior call center or remote helpdesk experience in a high volume enviroment + Local to NYC In speaking with the ... for submission to problem management process Skills: Service Desk, Help Desk, Helpdesk , windows 7, windows 10, active directory, ticketing system, password reset,… more
- Peak Vista (Colorado Springs, CO)
- …Primary daily responsibilities will include phone support for a fast-paced IT Helpdesk . Employee will be responsible for providing technical desktop support and ... + Must Provide telephone support for incoming calls to the IT Helpdesk call queue + Monitor IT Helpdesk OMB and IT ticket queue for user inquiries then respond… more
- State of Nevada (NV)
- …looking for an energetic and enthusiastic IT Professional to lead the Taxation IT Helpdesk team in Carson City Nevada. This position leads a team of Customer Support ... / Helpdesk personnel and will be responsible for time management,...a summary of your experience working on an IT Helpdesk . The summary should include types of activities, maximum… more
- Insight Global (Ogden, UT)
- Job Description A client of Insight Global is building out their onsite helpdesk / desktop support team. Team members will be working emails, answering phone calls, ... support. Tasks include managing inventory, shipping out equipment, full-service helpdesk /desktop support - user access, password resets, application support. Need… more
- Insight Global (St. Paul, MN)
- …their Dishwashing/Appliances division. This person will be part of a Tier 1 Helpdesk team that will assist cliental directly with mechanical issues with their ... https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements * Experience in a Helpdesk /Retail/Customer facing role * Can include internship work *… more
- EssilorLuxottica (Mason, OH)
- …+ Bachelor's degree in Computer Science or equivalent experience + Experience in a helpdesk environment + 3+ years at a technical helpdesk , addressing network, ... managing and inspiring teams or individuals + 5+ years at a technical helpdesk , addressing network, hardware, and software issues + Proven ability to learn new… more