• Help Desk Analyst Tier I

    Robert Half Technology (Nashville, TN)
    Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , ... on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not… more
    Robert Half Technology (07/22/25)
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  • Tier 1 Helpdesk Lead…

    CGI Technologies and Solutions, Inc. (Lebanon, VA)
    ** Tier 1 Helpdesk Lead and Analyst ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... . **Position Description:** CGI Federal is seeking a business analyst to join a growing and dynamic program to...growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as… more
    CGI Technologies and Solutions, Inc. (07/29/25)
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  • Tier 1 Helpdesk Support

    TEKsystems (Coppell, TX)
    …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls,… more
    TEKsystems (08/08/25)
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  • Helpdesk Support

    SAIC (Austin, TX)
    …delivery transaction + Follows procedures to ensure effective support coordination between IT Service Desk ( Tier 1 ), Tier 2, and Tier 3 resources ... **Description** SAIC is actively seeking a ** Helpdesk Support Technician** to provide on-site technical guidance...and ITIL v3/v4 (or equivalent), or HDI Support Center Analyst + Knowledge of ServiceNow or equivalent platforms for… more
    SAIC (08/07/25)
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  • Help Desk Analyst Tier III

    Robert Half Technology (Nashville, TN)
    Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2...evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support… more
    Robert Half Technology (07/22/25)
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  • Tier I Service Technician Analyst

    City of New York (New York, NY)
    …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
    City of New York (05/14/25)
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  • Service Operations Sr Analyst : 3rd…

    Children's Mercy Kansas City (Kansas City, MO)
    …Overview Service Operations Senior Analyst is a subject matter expert on all Tier 1 support processes. Serves as an internal escalation point within the team ... monitoring processes. + Performs daily tasks to maintain the Tier 1 Service Desk and Customer self-service...or equivalent within 365 days + Employees must obtain Helpdesk International Support Center Analyst Certification or… more
    Children's Mercy Kansas City (07/30/25)
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  • Technical Analyst I

    HCA Healthcare (Richmond, VA)
    …and the Senior Technology Support Specialist.** **In this role you will:** + **Provide helpdesk support ( Tier 1 ) and resolve complex problems that have ... 156,000 hours volunteering in our communities. As a Technical Analyst I with Parallon you can be a part...quickly and effectively to requests received through the IT helpdesk , quickly review assigned tasks and prioritize them accordingly.**… more
    HCA Healthcare (08/08/25)
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  • Help Desk Analyst I

    Robert Half Technology (Oklahoma City, OK)
    …We are seeking a skilled and customer-focused Helpdesk Support Technician to provide Tier 1 and Tier 2 technical support to end-users. The ideal ... escalating complex problems, and ensuring timely resolution to minimize downtime. Key Responsibilities: Tier 1 Support: Serve as the first point of contact for… more
    Robert Half Technology (08/08/25)
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  • Service Operations Analyst : 3rd…

    Children's Mercy Kansas City (Kansas City, MO)
    …Operations Analyst is responsible for day-to-day analysis, participation, and completion of Tier 1 support work in the form of Incidents Requests, support ... and provides knowledge support and guidance to Service Operations associate analysts on Tier 1 issues. Qualifications + Associate's Degree in technical focus… more
    Children's Mercy Kansas City (07/30/25)
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