- Nelnet (Lincoln, NE)
- …and tests client inquiries or issues regarding the functional operation of application hardware and software. 2. Analyzes simple to complex requests, inquiries and ... equivalent combination of education and experience. EXPERIENCE: Experience in technical helpdesk scenario or similar end user technical support role. COMPETENCIES -… more
- SHI (Austin, TX)
- …from end-users across the organization, covering hardware, software, and application support. + Independently interpret, diagnose, and resolve technical issues ... Security - Firewall, Antivirus, Spam filtering. + Internet technologies. + Helpdesk ticketing system. + Data backup and restore technologies **Additional… more
- Carle Health (Urbana, IL)
- …will help troubleshoot printer and computer issues before contacting the IT Helpdesk . Installs upgrades as needed, trouble-shoots. Covers several sites and working ... (IL) - Varies; Licensed Pharmacy Technician within 60 days of license application - Illinois Department of Financial and Professional Regulation (IDFPR), Education:… more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, diagnosis and ... and integrity checks. + Support development of new system and application implementation plans to include testing procedures and ensuring operational reliability.… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …Communication + Serve as the first point of contact for Compassion U online application users, responding promptly to inquiries via email, phone, and helpdesk ... platforms. + Troubleshoot user issues, tracking and escalating technical or content-related concerns to relevant internal teams. + Maintain and update client-facing support documentation, FAQs, and knowledge base articles. + Help the CBCT Communications… more
- State of Massachusetts (Boston, MA)
- …Salesforce platform and other licensing, permitting and inspections software application (s), including account creation and deletion, providing support to internal ... *_Preferred Knowledge, Skills, and Abilities:_* * A minimum of 1 year of IT/ helpdesk support experience is preferred * General knowledge of ticketing system and help… more
- Kaeser Compressors, Inc. (Cypress, CA)
- …and progressive system solutions. We specialize in evaluating each customer's application and providing the most efficient and effective air system solution. ... of the Kaeser Computer Security Policy. * Provide network administration and helpdesk support for all employees. * Maintain hardware inventories and coordinate new… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …worldwide sites * Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure WHAT YOU'LL NEED TO SUCCEED: * ... worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a… more
- TekSynap (Dahlgren, VA)
- …update standard operating procedures (SOPs) and knowledge base articles toimprove helpdesk efficiency. + Interface directly with NSWCDD IT leadership and functional ... like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail,… more
- HCA Healthcare (Pooler, GA)
- …campus leadership, and respond to all emergency maintenance requests. 2. Use helpdesk tracking system to track and resolve all facilities-related matters within ... the unique and intrinsic worth of each individual is recognized. _Submit your application for the opportunity below:_ Facilities Coordinator Galen College of Nursing more