- Colossal Contracting, LLC (Albany, NY)
- …the customer. Requirements + Minimum of 1 year of technical experience working in a desktop support or helpdesk setting. + Ability to creatively solve ... for providing preventive and remedial maintenance for all standard desktop devices and peripherals. The desktop equipment...used from spare parts inventories and adjust inventories to support the performance level required. + Refresh… more
- Merchants Bank (Winona, MN)
- …account, hardware and software. Troubleshoot and resolve basic issues or escalate to higher- level support as needed. + Ticket Management: Create, update, and ... troubleshoot and resolve basic issues and escalate to higher support as needed. Will maintain a high level...manage support tickets using the helpdesk system. Ensure… more
- TEKsystems (New York, NY)
- …issues and administration for advanced technical requests that cannot be resolved through first- level support . Hardware Support * Setup, test, deploy and ... both corporate and residential settings. * Monitor and track support requests in the helpdesk ticketing system,...threats and events with a higher priority. * Lead desktop support related projects such as operating… more
- Georgia Systems Operations (Tucker, GA)
- … support to personnel and facilities across the state of Georgia. Support includes desktop , mobile, audio-visual, application, printers, and provides Tier 1 ... request, knowledge management, and incident management within defined Service Level Agreements. Performs incident trend analysis (Incident Management); making and… more
- Sharp Electronics Corporation (Kingsport, TN)
- …Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized clients with complex issues ... Cloud Service offerings + Troubleshoot, monitor, and maintain client computers and desktop applications + Support current Windows operating systems (XP through… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will ... Responsibilities: + Advanced Problem Resolution: Serve as the highest level of technical support , resolving the most...Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is… more
- TEKsystems (New Haven, CT)
- …to start** Description This higher ed client is seeking a well rounded helpdesk specialist. 80-100% phone support . Teams supports 10,000-20,000 end users mostly ... person is responsible for parking). It is not entry level and requires min 2-3 years of help desk...Base content based on Subject Matter Expert (SME) role. Support clients in the use of their desktop… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop , and/or systems hardware or software ... **Req ID:** RQ206191 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...problems, investigate causes, and recommend solutions * Provides remote support access through desktop mirroring and other… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk/ Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, ... forwarded to the proper group for resolution. Responsible for desktop configurations and imaging, providing ongoing system updates and...is necessary to avoid confusion. Customer Focus: The IT Helpdesk and Tech Support team exists to… more
- Access Dubuque (Dubuque, IA)
- …team! **ITS: Our Story** Our trusted team of professionals strive to provide a level of care and support that make IT experiences simply work, following ... a blend of technical and interpersonal skills. A strong knowledge of Windows Desktop , Windows Server, general network support , and mobile device support… more