- TEKsystems (New Haven, CT)
- …Project supporting backlog for a service desk and will be working as a Mid Level Service Desk Analyst (strictly phone support ). Must have prior phone support ... Base content based on Subject Matter Expert (SME) role. Support clients in the use of their desktop...tracking database on a daily basis Skills MAC, XP, Helpdesk Additional Skills & Qualifications must be presentable, customer… more
- City of New York (New York, NY)
- …Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk / desktop support for hardware and software computer systems and ... Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support for DYCD staff...AIDE - ASSIGNMENT LEVE - 1020B Qualifications For Assignment Level I: Matriculation at an accredited college or graduate… more
- Northrop Grumman (Redondo Beach, CA)
- …will include but not be limited to the following** : + Provide first- level support to users experiencing technical issues with hardware, software, and ... deploy WDS gold images. + Log and track all support requests in the helpdesk system, ensuring...all levels. This position may be filled as a Level 2 or Level 3, based on… more
- TEKsystems (Phoenix, AZ)
- …Job Description + Mid Level : Skills equiv. to 3-5 years in comparable IT Support position. + Responsible for IT helpdesk and/or service desk support for ... customers systems. + Experience with 1st and/or 2nd level enterprise support in a O365 /...skills. Job Responsibilities: * Diagnose and troubleshoots end user desktop application issues and provides appropriate solution. * Provides… more
- Robert Half Technology (Greenville, SC)
- …needs and assure success. Requirements . 1-2 years of experience in an enterprise helpdesk and/or desktop support environment supporting remote users. . ... PC technician, you will be responsible for providing technical support to our users, both in-person and remotely. You...computers, run cable, and troubleshoot printers. . Meet service level metrics based on average tickets opened/closed per hour,… more
- New York State Civil Service (Batavia, NY)
- …unique Level 2, 3 and 4 enterprise issues in helpdesk -based environment.* Resolve help desk tickets by diagnosing, troubleshooting, referring to specialists, ... services, the Information Technology Specialist 4, SG-25, will be assigned to the Support Desk that directly supports DOH. The incumbent will assist in supporting… more
- M. C. Dean (San Jose, CA)
- …management of Windows operating systems and install/load operating system software. + Support desktop hardware and operating system set-up, imaging software ... calls; document troubleshooting steps prior to completing ticket and or escalating to next level of support . + Monitor Enterprise system status for problems such… more
- BAE Systems (Columbia, SC)
- …to fulfill a role in our TechOne Service Center providing 24/7 Tier 2 Technical Helpdesk and operational support for the Executive Office of the US Attorneys. ... primary scope of duties include: + Provide 24/7 remote, over-the-phone administration, support , and technical assistant to EOUSA and USAO IT Systems Manager Staff… more
- GovCIO (Newport News, VA)
- …GovCIO is currently hiring for a VTC/IPTV/AV Facilitator Operator to provide support at Fort Eustis, Virginia. HQ TRADOC has over 120 customized engineered ... executive suites, team rooms, mobile VTC carts, portable AV systems, and desktop VTC systems. These systems are networked together with dedicated network switches,… more
- NANA Regional Corporation (Fayetteville, NC)
- …Ability to determine when to escalate issues to specialized teams (eg, Desktop Support , Network Administration). + Familiarity with installation, maintenance, ... apply today! **Responsibilities** + Applies specialized knowledge and independent judgment to support key tasks and lead project assignments. + Plans and oversees… more