- Insight Global (Sellersburg, IN)
- …budgeting, project management, and continuous improvement efforts. Key Responsibilities * Lead and support IT operations and service delivery across the assigned ... support staff * Oversee IT budgeting and spending * Lead team projects using best practices in project management...best practices in project management * Monitor and resolve helpdesk requests within service level agreements * Collaborate with… more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Client Services Lead Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is actively ... recruiting for a Client Services Lead to support the AFCENT Combined Air Operations Center...not limited to: + Supervising daily operations of the helpdesk /client systems team; + Conflict management; + Assigning tasks… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …the expertise of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's executive support group. ... integration with a government multi-contractor team. The Primary Technical Control Facility Lead oversees the DoD Technical Control Facility, and it will manage… more
- Kimley-Horn (Phoenix, AZ)
- **Overview** Kimley-Horn is looking for a Bentley Support Lead and Trainer to join our Phoenix, Arizona office! This is not a remote position. **Responsibilities** ... to enforce standards. + Create documented guidance and real-time support for KH helpdesk regarding Bentley support topics + Technical Leadership + Pilot new Bentley… more
- Kimley-Horn (Raleigh, NC)
- …the country. This is not a remote position. **Responsibilities** **Team Leadership** + Lead and manage the expense report review team + Hire, train, and mentor ... expense issues **Process Improvement** + Evaluate and improve review procedures + Analyze helpdesk trends to reduce volume and improve training + Compile and act on… more
- TekSynap (Arlington, VA)
- …+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Ability to provide technical directions and ... a Top Secret/SCI clearance **Overview** We are seeking a Primary Technical Control Facility Lead to join our team supporting DISA JSP ETM in Arlington, VA. TekSynap… more
- Insight Global (Linthicum Heights, MD)
- …needed. - 10 or more years of experience in an Operations Support Center, Helpdesk /ServiceDesk, Call Center OR equivalent experience in customer service. * 5 or more ... years must include managing a team in this environment. Including: schedules, staffing, performance management, interviewing, and training. - Must have experience managing teams and/or clients in multiple locations. - Must have customer/client facing skills. -… more
- Insight Global (Kansas City, MO)
- Job Description seeks a Director of User Experience in IT to lead the firm's end-user service delivery strategy and champion the attorney technology experience ... Support Oversight & Escalations * Oversee Tier 1&2 IT support functions, including helpdesk , local support, and video conferencing. * Manage helpdesk operations:… more
- Arena Technical Resources, LLC (Dayton, OH)
- …initiative with our AFRL customer at Wright-Patterson AFB. You will help lead the planning and technical execution of complex IT infrastructure projects-including ... will play a pivotal role in establishing support and helpdesk frameworks. This role will play a key role...independently executed include but are not limited to: - Lead and manage full lifecycle of IT projects to… more
- RTX Corporation (Fulton, MD)
- …programs. We are currently looking for a talented **Staff Customer Support Center (CSC) Helpdesk Technician** with a strong aptitude to work a broad set of customer ... attendance at our Fulton, MD location. The Staff CSC Helpdesk Technician serves as external face for the Raytheon...products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form… more