- Veterans Affairs, Veterans Health Administration (Cleveland, OH)
- …reference and information. Troubleshoot computer problems and reports them to the VA IT helpdesk Check on work in progress or spot check work not requiring review. ... At least one year of experience equivalent to the next lower grade level (GS-8) directly related to the position being filled that demonstrates the clinical… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …Anticipated Salary Range: $86,177.00 - $130,000.00 Security Clearance: Top Secret Level of Experience: Mid This opportunity resides with Global Security (GS). ... in the Network Operations and Security Center (NOSC), which functions as the helpdesk for network operations support. The role includes diagnosing and resolving WAN… more
- City of New York (New York, NY)
- …Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk /desktop support for hardware and software computer systems and peripherals. Support and ... Home Program. COLLEGE AIDE - ASSIGNMENT LEVE - 1020B Qualifications For Assignment Level I: Matriculation at an accredited college or graduate school. Employment is… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …to five (3-5) years' of experience as a Project Manager over seeing a helpdesk or call center environment. + Current knowledge of automated records and information ... and Records /Information Management preferred. + Intermediate to advanced level skills in Microsoft Office software suite - Word,...as part of a team + Must have IAT Level II certifications (ie Sec+, CCNA, or CYSA+) Targeted… more
- General Dynamics Information Technology (Chantilly, VA)
- **Req ID:** RQ211214 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** IT ... and maintaining weekly and monthly metrics reporting, providing comprehensive helpdesk metrics, and managing ad hoc support requests.** **Provide technical… more
- Mass Markets (Wichita, KS)
- …a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Provide first- level technical support via phone, chat, or email. + Troubleshoot ... resolutions in the system. + Escalate unresolved issues to higher- level support teams. + Stay updated on product knowledge...customer service abilities. + Previous tech support or IT helpdesk experience is a plus. COMPENSATION DETAILS WANT AN… more
- M. C. Dean (San Jose, CA)
- …Utilize technology-based problem tracking system (ie, ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket ... and or escalating to next level of support. + Monitor Enterprise system status for...or degraded services; provide initial troubleshoot notify proper Sr. Level administrators when required. + Support daily operations to… more
- Trace Systems Inc (Shaw AFB, SC)
- …include, but are not limited to: + Supervising daily operations of the helpdesk /client systems team; + Conflict management; + Assigning tasks and priorities among ... to clients operating on the network/domain; + Configure client level software, modify software configuration, and perform basicconfiguration management functions;… more
- TekSynap (Dahlgren, VA)
- …the NSWCDD Corporate IT Services contract. This position provides expert- level technicalassistanceto end-users, managing and resolving complex IT service requests ... standard operating procedures (SOPs) and knowledge base articles toimprove helpdesk efficiency. + Interface directly with NSWCDD IT leadership...BMC's Remedy or ServiceNow. + Must meet DoD IAT Level III + Clearance Level : **Secret** (T3… more
- TEKsystems (Raleigh, NC)
- …The Workstation Support Specialist is responsible for providing second- and third- level technical support for software, hardware, and networking systems. They are ... * Two years of experience working as an IT Helpdesk Technician or in a similar customer support role....problem resolution. Escalate problems to the supervisor when Experience Level Intermediate Level Job Type & Location… more
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